Lead Wellness Coordinator

Icebox Studios; Alpharetta (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Bonus opportunities

Job summary

Icebox Studios in Alpharetta is seeking a qualified Lead Wellness Coordinator for a full‑time role. This position emphasizes a strong customer service philosophy and sales leadership to enhance client experiences and promote health benefits.

The ideal candidate has at least 2-3 years of sales experience and demonstrates strong communication skills. They will play a key role in fostering a positive studio culture and maintaining high standards in client engagement.

Qualifications

• Min 2-3 years of previous sales experience required.
• Proven sales and membership based selling leadership.
• Solid verbal and written communication skills required.

Responsibilities

• Develop a high energy culture through contests and incentive‑based motivation.
• Ensure ICEBOX branding and culture through consistency and continuity in all actions.
• Create relationships with clients to further personalize their experience.

Skills

Sales experience

Strong verbal and written communication

Teamwork

Multi-tasking

Health & Fitness mindset

Tools

MS Office (Excel, Word)

Job description

Job Summary

Icebox Cryotherapy Studio is currently seeking a dynamic Lead Wellness Coordinator for a full‑time position at our location. This position is responsible for exemplifying Icebox customer service philosophy, educating clients on services, and providing an exceptional client experience. As the lead for the sales function, the Lead Wellness Coordinator must help execute a lead generation/sales process to increase revenue and member base as well as promote the health and wellness benefits that are associated with a healthy lifestyle.

Responsibilities

• Develop a high energy culture through contests and incentive‑based motivation.
• Model all studio activities through self‑involvement (leading by example).
• Ensure ICEBOX branding and culture through consistency and continuity in all actions.
• Create relationships with clients to further personalize their experience.
• Promote and educate clients on company products and culture.
• Provide and maintain the highest level of customer service.

Qualifications

• Min 2‑3 years of previous sales experience required.
• Proven sales and membership based selling leadership.
• Strong work ethic, integrity, and professional demeanor.
• Solid verbal and written communication skills required.
• Ability to multi‑task and manage client and staff concerns.
• Strong computer skills required with knowledge of MS office programs (Excel, Word).
• Ability to work and function in a team environment.
• Health & Fitness minded people strongly preferred.

Schedule & Compensation

• 5‑8 hour shifts.
• Studio is open 7 days a week.
• Flexible to workday, evening and/or weekend hours as needed.
• Training provided.
• Employee discount.
• Bonus opportunities.
• Commission pay.
• Flexible schedule.

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources.

Company Overview

Icebox Cryotherapy Studios is a fast‑growing franchise company revolutionizing cold therapy. Our innovative studios specialize in athletic recovery, pain management, wellness, and skin health. With a sophisticated and sleek brand, our studio environment creates a modern and upscale spa‑like experience. We believe in simplicity, offering a minimalistic service menu focused on cutting‑edge cold treatments. At Icebox, we pride ourselves on being approachable and inclusive, thereby attracting and catering to a diverse customer base. Icebox is on a mission to create healthier and happier communities, one freeze at a time!