Lead Water Mitigation Technician

Choose a Rewarding Career with 1-800 WATER DAMAGE; Folsom (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading water restoration company as a Lead Technician in Folsom, CA. This role demands strong leadership and customer service skills while working on critical restoration projects. With a focus on integrity and teamwork, you'll help guide a team that values community service and quality. Enjoy competitive pay, flexible schedules, and the opportunity to grow your career with a supportive team.

Benefits

Health Insurance Stipend

Paid time off

Flexible Schedules

Qualifications

• 3 years of experience in restoration required.
• 2 years of experience as a Lead Technician preferred.
• Ability to safely operate company vehicle.

Responsibilities

• Perform field restoration activities including water extraction and cleaning.
• Manage the customer experience and overall satisfaction.
• Ensure adherence to safety standards and procedures.

Skills

Integrity

Leadership

Customer Service

Analytical Skills

Organizational Skills

Education

High School Diploma or GED

IICRC Certification WRT/ASD

Tools

Xactimate

Job description

Water Restoration/Mitigation company looking for a seasoned Lead Technician with Water Mitigation experience to join our team. We pride ourselves on being the leading provider of emergency water restoration services in the local market and we’re looking for someone excited to grow with our company. We are looking for a superstar. The right candidate is someone who possesses integrity and leadership skills, is excellent at customer service and is excited to help our company serve our community with great success.

Qualifications:

• High School Diploma or General Education Degree (GED) required.
• 3 years of experience in restoration.
• 2 years of experience as a Lead Technician (preferred).
• IICRC Certification WRT/ASD (preferred).
• Skilled in Xactimate and Estimating Mitigation Jobs.
• Professional appearance, positive attitude, and pleasant demeanor.
• Strong analytical and organizational skills.
• Proficient computer skills with ability to learn new software as needed.
• Ability to work safely according to safety standards and procedures.
• Valid California Driver’s License and clean driving record.
• Ability to safely operate company vehicle and adhere to cleanliness protocols and company standards
• Be drug free and Committed to Staying Drug Free.
• Job Requires the ability to work in Crawlspaces and Attics
• Ability to meet the physical demands of the job while working at heights and in tight spaces, Climbing ladders, and lifting heavy objects.
• Ability to lift a minimum of 50+ pounds regularly, ability to repetitively push, pull, lift, and carry objects, and Ability to sit, stand, and walk for prolonged periods of time.
• Ability to work with and around cleaning products/chemicals
• Ability to successfully complete a background check subject to applicable law.
• Ability to work extended hour, days, nights, and weekends as needed

Teamwork: We value people who are willing to pitch in and help one another as we all strive for success together.

Integrity: We value people who strive to always do the right thing, even when no one is looking. We know everyone makes mistakes and respect those who own them and work to correct them. We hold each other accountable.

Respect: We value people who can treat others with respect and kindness. We want a team that sees more than the job, we’re people focused.

Growth: We value people who want to be a leader and grow all aspects of the business together.

Key Responsibilities include but are not limited to:

• Perform field restoration activities including water extraction, demolition, cleaning, mold cleaning, and restorative drying.
• Prepare job site documentation and pictures to support the services provided according to company policies and ensure proper client requirements and billing processes are followed.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software.
• Regularly communicate with customers to provide updates and information about projects.
• Schedule, coordinate and oversee crews and resources to provide service on active projects.
• Maintain written communication with customers, teammates, vendors, and insurance representatives.
• Always follows and oversees safe work practices and adherence to safety and risk management guidelines.
• Maintain a fully stocked and fully prepared company vehicle to drive to job sites.
• Perform daily inspections of vehicle safety and maintenance and keep vehicle clean and in professional condition.
• Participate in training restoration teammates.

Health Insurance Stipend

Paid time off

Supplemental pay types:

Schedule:
24/7 Emergency Response

8-hour shift/Extended Hours

Day shift

Monday to Friday

This is an opportunity to work closely as a team and be a leader in driving the company’s overall success. We want to make a positive difference in the lives of our customers. We’re looking for an energetic, take-charge Lead Technician to help lead our team and build your career.

Compensation: $22.00 - $28.00 per hour

Restoration Support to Help You Get Your Normal Back

At Restoration 1, we help people get their property and life back to normal when they're dealing with water, mold, or fire damage. We understand that our customers are going through a taxing and emotionally trying time. This is why our restoration specialists strive to be attentive, offer upfront communication, and valuable services to our customers.

Most people struggle to clean up the mess after a disaster such as a flood or fire. We've created a straightforward process to guide our customers through their property restoration. With one phone call, your life can get back to normal.

What We Do

Our reputation for fast response, exceptional quality, and commitment has contributed to our growth as a company throughout the United States. Our restoration specialists understand that a disaster and the need for property restoration services can come without warning, and that is why we are always at hand to assist you 24/7! Restoration 1 aims to go the extra mile for our customers and make sure their property is back the way they remember it.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restoration 1 Corporate.

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Do you have a valid IICRC certification? *

Do you live within 20 miles of Folsom, CA? *

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Do you hold a valid driver’s license and clean driving record? *

Why Should You Join Us?

Flexible Schedules

My managers and co-workers were always uplifting and always encouraged me to learn new things and become proficient at my work. They challenged me to think outside the box and never give up.