Lead Water & Fire Damage Technician — Restoration Leader

Cleaning and Restoration Experts LLC; Mount Joy (Lancaster County); On-site; USD 28,000 - 39,000; Full time

Job summary

Cleaning and Restoration Experts LLC is seeking a responsible, experienced water and fire damage lead technician. You will oversee a restoration crew, communicate progress to owners and supervisors, and ensure meticulous documentation of losses. A driver’s license and owning your own tools are required.

The role emphasizes customer service, organization, and accuracy in sketches and mitigation estimates, with potential for weekend or after-hours work as needed.

Qualifications

• Must have a driver’s license.
• Weekend and after-hours work may be required.
• Own tools required.
• Excellent customer service skills.
• Able to communicate job progress to owner and supervisor.
• Capable of leading and coordinating a crew.
• Skilled in skteching properties and documenting losses.
• Proficient in writing full mitigation estimates.
• Be well organized and maintain composure in stressful situations.

Responsibilities

• Lead a water and fire damage restoration crew.
• Communicate progress to building owner and supervisor.
• Manage crew members efficiently and assign tasks.
• Sketch properties accurately for estimates.
• Write full mitigation estimates and document losses with photos.
• Learn and apply techniques from experienced team members.
• Maintain organization and professionalism at all times.
• Interact with insurance agents and adjusters as needed.

Skills

Customer service

Leadership

Organization

Communication

Sketching

Mitigation estimating

Team management

Problem solving

Tools

Own tools

Job description

Cleaning and Restoration Experts LLC is seeking a responsible, experienced water and fire damage lead technician. You will oversee a restoration crew, communicate progress to owners and supervisors, and ensure meticulous documentation of losses. A driver’s license and owning your own tools are required.

The role emphasizes customer service, organization, and accuracy in sketches and mitigation estimates, with potential for weekend or after-hours work as needed.