Lead Visual, Full Time, San Ramon - West Elm

West Elm; San Ramon (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health, dental and vision insurance

Career opportunities

Brand-specific online learning

Job summary

West Elm in California is seeking a Visual Merchandising Lead to partner with store management to execute visual strategies and coaching for the visual team. You will help map floorset timelines, drive seasonal priorities, and ensure displays align with brand standards while maximizing sales.

Responsibilities include leading display execution, improving productivity, training new team members, and collaborating with leadership to optimize store layouts and inventory.

Qualifications

• Strong communication, organization, and leadership abilities.
• Proven ability to motivate and influence others through example.
• Ability to stand, walk, bend, and lift for extended periods.
• Retail shift supervision experience preferred (1–3 years).
• Home-related design or visual merchandising experience preferred (1–2 years).

Responsibilities

• Lead visual merchandising and display; collaborate to map floorset timelines and seasonal strategy.
• Maintain daily disciplines for efficient execution of markdowns, signage, replenishment and recovery.
• Collaborate with management to adapt directions to store ownership and layout.
• Analyze reports to identify opportunities to improve profitability and drive results.
• Communicate inventory needs to distribution and management to optimize margins.

Skills

Communication

Organization

Leadership

Motivation

Job description

Overview

The Visual Merchandising Lead (Visual Lead) position will partner with management and District Visual Manager to execute the store’s visual merchandising and display strategy. Assist management in modeling and coaching visual team on routines and disciplines that maximize productivity, achieve visual standards, and keep the store a neighborhood destination for inspiration.

Responsibilities

• Lead visual merchandising and display; partner with GM/DVM to map, plan and execute floorset timeline targets to drive sales and execute seasonal strategy.
• Lead and maintain daily disciplines and routines that maximize efficient execution of markdowns, promotions/signage, replenishment and recovery.
• Collaborate with GM and DVM on adaptations/substitutions from directives to account for store ownership, layout or customer.
• Analyze reporting to identify opportunities to improve profitability and drive results.
• Communicate inventory needs to DM and distribution in partnership with GM to increase sell-through and maximize margin (MUU) and profitability.
• Partner with GM on associate productivity and performance related to visual standards.
• Maintain visual supplies and signage organization and communicate supply needs to GM.
• Partner with GM to ensure effective utilization of payroll and workload planning.
• Partner with GM to assess, recognize and motivate talent.
• Serve as a learning partner and guide during associate onboarding; facilitate visual training and skill building activities as required for the visual team.
• Model genuine, enthusiastic interest in the customer; prioritize the needs of the customer by connecting available to Design support.
• Abide by all safety, security/injury and emergency policy and procedures.
• Comply with all company policies and procedures.
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy.
• Perform projects and assignments as directed by the management team.

Qualifications / Criteria

• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time.
• 1‑3 years retail sales experience with shift supervision experience preferred.
• 1‑2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required).

Physical Requirements

• Must be able to move on the sales floor for extended periods of time.
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
• Full‑time associates are expected to have open availability to meet the needs of the business.
• Part‑time Flex associates must be available to work a minimum of two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two weekday shifts (Monday to Thursday).
• For a schedule of 20 hours or more weekly, greater availability that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days.

Benefits

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including education, work experience, certifications, geographic location, etc. The anticipated pay range for this role is $20.00–$22.00 per hour.

• A generous discount on all Williams‑Sonoma, Inc. brands.
• A 401(k) plan and other investment opportunities.
• A wellness program that supports physical, financial and emotional health.
• Paid vacations and holidays (full‑time).
• Health, dental and vision insurance, including same‑sex domestic partner benefits (full‑time).
• Cross‑brand and cross‑functional career opportunities.
• Online learning opportunities through brand‑specific resources and WSI University.

WSI will not now or in the future commence an immigration case or sponsor an individual for this position (e.g., H‑1B or other employment‑based immigration). This role is not eligible for relocation assistance.

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.