Lead Visual

Williams-Sonoma, Inc.; Albuquerque (NM); Hybrid; USD 52,000 - 75,000; Full time

Benefits offered by this job

Discount on all brands

401(k) plan

Wellness program

Paid vacations

Health, dental and vision insurance

Cross-brand career opportunities

Online learning through WSI University

Job summary

Williams-Sonoma, Inc. is seeking a Lead, Visual Merchandising to partner with management and the District Visual Manager to drive the store's display strategy and floor plans. You will coach the visual team, ensure consistency with seasonal branding, and optimize in-store productivity and customer experience.

The role focuses on planning floorsets, managing daily visual routines, and collaborating cross-functionally to maximize sales and profitability within a dynamic retail environment.

Qualifications

• Strong leadership and communication skills.
• Experience supervising store visual teams.
• Ability to map floorsets and execute seasonal strategy.
• Experience reading reports to improve profitability.
• Ability to manage payroll and workload planning.
• Experience onboarding and training visuals staff.

Responsibilities

• Lead visual merchandising and display initiatives to drive sales.
• Collaborate with GM/DVM to execute floorset timelines.
• Maintain daily routines for markdowns, promotions, signage, replenishment, and recovery.
• Interpret directives for store ownership and layout adaptations.
• Communicate inventory needs to optimize sell-through and margins.
• Coach and motivate visuals team; train new staff as needed.
• Ensure proper use of payroll and workload planning.
• Maintain signage and supply organization.

Skills

Leadership

Visual Merchandising

Team Coaching

Planning & Organization

Sales Analytics

Tools

Point of Sale systems

Planogram Software

Job description

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

About the Team

Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Overview of the Lead, Visual role

The Visual Merchandising Lead (Visual Lead) position will partner with management and District Visual Manager to execute the store's visual merchandizing and display strategy. Assist management in modeling and coaching visual team on routines and disciplines that maximize productivity, achieve visual standards, and keep the store a neighborhood destination for inspiration.

Responsibilities

• Lead visual merchandising and display. Partner with GM/DVM to map, plan and execute floorset timeline targets to drive sales and execute seasonal strategy
• Lead and maintain daily disciplines and routines that maximize efficient execution of markdowns, promotions/signage, replenishment and recovery.
• Collaborates with GM and DVM on adaptations/substitutions from directives to account for stores ownership, layout or customer.
• Analyze various reporting to look for opportunities to improve profitability and drive results
• Communicates inventory need to DM and distribution in partnership with GM to increase sell-through and maximize margin (MUU) and profitability.
• Partner with GM on associate productivity and performance related to visual standards.
• Maintains all visual supplies and signage organization and communicates supply needs to GM.
• Partner with GM to ensure effective utilization of payroll and workload planning.
• Partner with GM to assess, recognize and motivate talent.
• Serves as a learning partner and guide during associate onboarding. Facilitates visual training and skill building activities as required for visual team.
• Models genuine and enthusiastic interest in the customer. Prioritizes the needs of the customer by connecting available to Design support.
• Abide by all safety, security/injury and emergency policy and procedures.
• Comply with all company policies and procedures.
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.
• Perform projects and assignments as directed by the management team.

Criteria

• Effective communication, organization and leadership skills
• Proven ability to motivate and influence others through personal actions and examples.
• Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday
• 1-3 years retail sales experience with shift supervision experience preferred
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required).

Physical Requirements

• Must be able to be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
• Full time associates are expected to have open availability to meet the needs of the business.
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
• Cross-brand and cross-functional career opportunities
• Online learning opportunities through brand specific resources and WSI University.

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

San Francisco Locations:

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.