Lead Video & Voice Systems Engineer

Spacex; Memphis (TN); On-site; USD 120,000 - 180,000; Full time

Job summary

Spacex seeks a Lead Video & Voice Systems Engineer to head a team of IT professionals supporting launch operations, from pre-flight to post-launch analysis. You will own the video, voice and network infrastructure, lead system design, and drive reliability across the launch lifecycle.

The role requires hands-on technical contribution, strong leadership, ability to collaborate with engineers and webcast teams, and a commitment to excellence in a fast-paced, high-stakes environment.

Qualifications

• Bachelor’s degree in IT/CS/EE or STEM with 5+ years of professional video, voice and/or networking engineering experience.
• Experience leading or managing teams and projects.
• U.S. work authorization and ITAR familiarity is preferred.

Responsibilities

• Manage day-to-day activities/priorities of the team.
• Provide input for hiring, termination, promotion, and performance decisions for direct reports.
• Lead IT infrastructure for launch operations and ensure reliability during critical windows.
• Mentor team members to ensure knowledge-sharing and growth.
• Collaborate with cross-functional teams to design IT solutions across launch lifecycle.
• Drive continuous improvement for IT systems, change management, monitoring, and incident handling.
• Oversee day-to-day IT operations during launch windows.
• Own video, voice and network hardware including selection, procurement, configuration, and troubleshooting.
• Collaborate with stakeholders to deliver scalable, maintainable products across programs.

Skills

Video systems

Voice systems

Networking

Leadership

Education

Bachelor’s degree in IT/CS/EE or STEM

Tools

Video routers

IP video

Cameras

Audio mixers

Dante

SMPTE ST 2110

Job description

the company was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today the company is actively developing the technologies to make this possible, with the ultimate goal ofenabling human life on Mars.

LEAD VIDEO & VOICE SYSTEMS ENGINEER

the company is looking for a Lead Video & Voice Systems Engineer that will lead a team of administrators and engineers to design, install, maintain, and fully own the video and voice communications systems at our launch and test facilities. You’ll be tightly integrated with the engineering teams that design our rockets and spacecraft as well as with our Emmy award-winning webcast team on the launch and event broadcasts for the company. This role requires excellent leadership skills, hands-on technical contribution, an action-oriented disposition, flexibility, and the propensity to flourish in a fast-paced and challenging environment.

RESPONSIBILITIES:

• Manage the day-to-day activities/priorities of the team.

• Provide primary input for hiring, termination, promotion, performance, and reward decisions for direct reports.

• Lead a team of highly skilled IT professionals responsible for implementing and maintaining IT infrastructure that directly supports the company’s launch operations.

• Provide coaching and mentorship to other members of the the company team, fostering team cohesion, knowledge redundancy and professional growth.

• Collaborate with cross-functional teams to distill requirements and design effective IT solutions that support the entire launch lifecycle from pre-flight preparations to post-launch analysis and recovery operations.

• Drive continuous improvement initiatives to bolster the reliability of IT systems and advance team efficiency -- change management, performance metrics, monitoring, preventative maintenance, incident handling, customer request handling, etc.

• Oversee and participate in the day-to-day operation of IT systems, ensuring seamless functionality and reliability during critical launch windows.

• Be an extreme owner of video, voice and network hardware including product selection, procurement, configuration, install, and troubleshooting.

• Closely collaborate with stakeholders and engineers across programs to create highly operable, scalable, and maintainable products.

BASIC QUALIFICATIONS:

• Bachelor’s degree in information technology, computer science, electrical engineering, or other STEM discipline and 5+ years professional video, voice and/or networking engineering experience OR 7+ years professional video, voice and/or networking engineering experience without a degree.

PREFERRED SKILLS AND EXPERIENCE:

• Experience leading or managing direct/indirect reports in a team environment.

• Expertise with video broadcast equipment such as video routers, IP video, cameras, audio mixers, voice matrices, video switchers, and wireless two-way radios.

• Understanding and experience with broadcast networking transports such as SMPTE ST 2110, AES67, Dante, SRT, RTSP, SIP, and WebRTC.

• Advanced knowledge of OSI model and network standards.

• Hands on networking experience with the following:

• Arista and Cisco Catalyst data center class switches.

• Fiber optics and wave division multiplexing.

• DNS, DHCP, PTP, SNMP, LACP, IGMP, PIM-SM.

ADDITIONAL REQUIREMENTS:

• Valid driver’s license.

• Ability to work in tight quarters and physical dexterity is necessary to preform job functions.

• Availability for extended hours and/or weekends, as the schedule varies depending on site operational needs; flexibility is required.

• Ability to provide 24x7 on-call support in emergency situations.

• Availability for occasional travel, as required (<25%).

• Position is subject to pre-employment and (as applicable) periodic background, drug, and alcohol testing.

• Ability to pass Air Force background check for Cape Canaveral and Vandenberg Space Force Base.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

the company is an Equal Opportunity Employer; employment with the company is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of the company’s Affiantive Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out [e-mail]*.*