Lead Video & Voice Systems Engineer

Starlink; Memphis (TN); On-site; USD 170,000 - 260,000; Full time

Job summary

SpaceX in Memphis seeks a Lead Video & Voice Systems Engineer to lead a team of IT professionals supporting launch operations, video routing, audio, and communications. You will own design, installation, and maintenance of video, voice, and network hardware across facilities, collaborating with engineers and webcast teams to ensure reliable service during launches.

The role requires hands-on leadership, initiative, and a readiness to work extended hours in a fast-paced environment.

Qualifications

• Bachelor’s degree in information technology, computer science, electrical engineering, or STEM with 5+ years of video/voice/networking engineering experience, or 7+ years without a degree.
• Experience leading or managing direct/indirect reports in a team environment.
• Expertise with video broadcast equipment and related codecs/switchers.
• Understanding of broadcast networking transports (SMPTE ST 2110, AES67, Dante, SRT, RTSP, SIP, WebRTC).
• Advanced knowledge of OSI model and network standards.
• Hands-on networking with Arista and Cisco data center switches; fiber optics; DNS, DHCP, PTP, SNMP, LACP, IGMP, PIM-SM.

Responsibilities

• Manage day-to-day activities/priorities of the team.
• Provide input for hiring and performance decisions for direct reports.
• Lead IT infrastructure supporting SpaceX launch operations.
• Coach and mentor team members to foster growth and knowledge redundancy.
• Collaborate with cross-functional teams to distill requirements for launch lifecycle IT solutions.
• Drive continuous improvement for reliability and efficiency of IT systems.
• Oversee day-to-day operation of IT systems during critical launch windows.
• Own video, voice, and network hardware including procurement, configuration, and troubleshooting.
• Collaborate with stakeholders and engineers to build scalable, maintainable products.

Skills

Leadership

Video broadcast equipment

Broadcast networking transports

OSI model understanding

Arista switches

Cisco switches

Fiber optics

DNS/DHCP/PTP/SNMP

Education

Bachelor’s degree in STEM or equivalent

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

LEAD VIDEO & VOICE SYSTEMS ENGINEER

SpaceX is looking for a Lead Video & Voice Systems Engineer that will lead a team of administrators and engineers to design, install, maintain, and fully own the video and voice communications systems at our launch and test facilities. You’ll be tightly integrated with the engineering teams that design our rockets and spacecraft as well as with our Emmy award-winning webcast team on the launch and event broadcasts for the company. This role requires excellent leadership skills, hands‑on technical contribution, an action‑oriented disposition, flexibility, and the propensity to flourish in a fast‑paced and challenging environment.

RESPONSIBILITIES:

• Manage the day-to-day activities/priorities of the team.
• Provide primary input for hiring, termination, promotion, performance, and reward decisions for direct reports.
• Lead a team of highly skilled IT professionals responsible for implementing and maintaining IT infrastructure that directly supports SpaceX’s launch operations.
• Provide coaching and mentorship to other members of the SpaceX team, fostering team cohesion, knowledge redundancy and professional growth.
• Collaborate with cross-functional teams to distill requirements and design effective IT solutions that support the entire launch lifecycle from pre-flight preparations to post-launch analysis and recovery operations.
• Drive continuous improvement initiatives to bolster the reliability of IT systems and advance team efficiency -- change management, performance metrics, monitoring, preventative maintenance, incident handling, customer request handling, etc.
• Oversee and participate in the day-to-day operation of IT systems, ensuring seamless functionality and reliability during critical launch windows.
• Be an extreme owner of video, voice and network hardware including product selection, procurement, configuration, install, and troubleshooting.
• Closely collaborate with stakeholders and engineers across programs to create highly operable, scalable, and maintainable products.

BASIC QUALIFICATIONS:

• Bachelor’s degree in information technology, computer science, electrical engineering, or other STEM discipline and 5+ years professional video, voice and/or networking engineering experience OR 7+ years professional video, voice and/or networking engineering experience without a degree.

PREFERRED SKILLS AND EXPERIENCE:

• Experience leading or managing direct/indirect reports in a team environment.
• Expertise with video broadcast equipment such as video routers, IP video, cameras, audio mixers, voice matrices, video switchers, and wireless two-way radios.
• Understanding and experience with broadcast networking transports such as SMPTE ST 2110, AES67, Dante, SRT, RTSP, SIP, and WebRTC.
• Advanced knowledge of OSI model and network standards.
• Hands on networking experience with the following:
  • Arista and Cisco Catalyst data center class switches.
  • Fiber optics and wave division multiplexing.
  • DNS, DHCP, PTP, SNMP, LACP, IGMP, PIM-SM.

ADDITIONAL REQUIREMENTS:

• Valid driver’s license.
• Ability to work in tight quarters and physical dexterity is necessary to preform job functions.
• Availability for extended hours and/or weekends, as the schedule varies depending on site operational needs; flexibility is required.
• Ability to provide 24x7 on‑call support in emergency situations.
• Availability for occasional travel, as required (<25%).
• Position is subject to pre-employment and (as applicable) periodic background, drug, and alcohol testing.
• Ability to pass Air Force background check for Cape Canaveral and Vandenberg Space Force Base.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Aff… or applicants requiring reasonable accommodation to the application/interview process should reach out to [e-mail].