Lead Veterinary Technician - Team Lead in Patient Care

Creekside Animal Hospital; Cumming (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Paid vacation

Retirement plan

Generous pet care discounts

Job summary

A leading veterinary organization in Cumming, GA is seeking a Lead Veterinary Technician to oversee a team of professionals. The ideal candidate will have a certification and at least five years of experience, demonstrating leadership and effective communication skills. Responsibilities include managing patient care, guiding staff, and ensuring optimal hospital operations. This role offers a comprehensive benefits package and a commitment to professional growth.

Qualifications

• Certified Veterinary Technician with 5+ years experience required.
• Positive attitude and high energy levels are essential.
• Ability to manage aggressive animals and handle euthanasia.

Responsibilities

• Lead and mentor Veterinary Technician and Assistant teams.
• Oversee daily treatments and patient monitoring.
• Manage client interactions and hospital operations.

Skills

Veterinary Technician Certification

Team leadership

Excellent communication

Critical thinking

Time management

Education

Minimum 5 years experience as Veterinary Technician

Tools

Avimark management software

Job description

Creekside Animal Hospital is seeking a Lead Veterinary Technician to join our team of veterinary professionals who take pride in providing the highest level of compassionate care for our patients.

We are a well-established, family-oriented hospital that practices high quality medicine and strives to deliver the best care to our patients possible. Our client base is fantastic and we are adding new clients daily.

Job Summary

In addition to the responsibilities outlined below, the Lead Veterinary Technician is a member of the hospital team who works directly with the Hospital Manager, Managing Veterinarian, and supporting medical staff. This individual has oversight of the Veterinary Technician/Assistant staff to ensure productive and quality veterinary care at all times.

Job Responsibilities

· Performs all duties of a Veterinary Technician/RVT.

· Leads and mentors a team of Veterinary Technicians and Assistants while ensuring that policies and protocols are followed at all times.

· Delegates responsibilities to Veterinary Technicians and Assistants to ensure efficient use of scheduled staff at all times.

· Acts as a liaison between front office staff and the medical staff to ensure that questions and concerns are addressed in a timely manner.

· Oversees daily treatments and monitoring of hospitalized patients in accordance with hospital policy.

· Works collaboratively with veterinarians to ensure that all animals are being cared for properly and efficiently.

· Works collaboratively with all staff in organizing the medical team to ensure quality patient care and staff productivity, while maintaining a smooth flow of hospital operations.

· Manages client traffic, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment.

· Oversees daily surgery procedures and ensure that all surgery instruments and supplies are efficiently and properly cleaned and sterilized in a timely manner.

· Oversees controlled drug log books and ensure that medical supplies are adequately stocked.

· Assists Hospital Manager with the training of new employees, interns, and volunteers; preparation of department meetings and staff memos; scheduling for Veterinary Technician and Assistant staff.

· Provides regular communication and input to Hospital Manager to keep him/her informed about site situations, staff, intern, and volunteer concerns, continuing or developing employee performance issues, animal needs or issues, maintenance or supply needs, workload concerns etc.

Skills and Basic Qualifications

· Certification as a Veterinary Technician and or a minimum of 5 years’ experience as a Veterinary Technician.

· A positive attitude and a high degree of energy, qualified candidates will have excellent communication skills, the ability to lead and motivate a team of Veterinary Technicians and Assistants, and work effectively and efficiently in a fast paced environment.

· Ability to effectively handle and control aggressive animals.

· Must be able to handle the physical and emotional aspect of work in a veterinary clinic environment, including the use of euthanasia.

· Models a professional and courteous manner with staff and clients.

· Commitment to ongoing educational development and growth.

· Must have active listening, critical thinking, complex problem solving, time management, judgment and decision making skills.

IDEAL CANDIDATE:

• A team player who loves caring for animals and is reliable, trustworthy, compassionate, and detail-oriented
• Comfortable building strong relationships with clients; including obtaining an accurate and thorough history, reviewing prescribed medications, discussing treatment plans, and communicating discharge instructions
• Values and enjoys creating a positive experience for both clients and patients
• Skilled in surgical assisting, anesthetic monitoring and recovery, dental prophylaxis, and dental radiographs
• Able to assist with in-house laboratory diagnostics, including blood analysis, urinalysis, digital radiology, cytology, etc.
• Proficient in venipuncture and IV catheter placement
• Experience working with Avimark management software is a plus

BENEFITS:

We offer competitive compensation along with a comprehensive benefits package, including health insurance, paid vacation, retirement plan, and generous personal pet care discounts.

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose: Give pets and the people who love them more quality years together

Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values: Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

- We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com

- We may also contact you via text message from an identified NVA representative for recruiting-related communication

- All job opportunities and applications are hosted on our official careers site: careers.nva.com

- There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at [e-mail]. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.