Lead Veterinary Receptionist

Rural King; Elizabethtown (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

Rural King in Elizabethtown, Kentucky is seeking a Lead Receptionist to oversee the Reception Team and serve as the primary client contact. The ideal candidate will have at least 2 years of veterinary reception experience, strong communication skills, and the ability to handle client inquiries effectively.

This role involves educating clients on animal care, managing patient medical records, and creating invoices. The professional appearance of the front office and a welcoming environment are essential for fostering long-term client relationships.

Qualifications

• 2+ years of reception experience in a veterinary practice or equivalent.
• Customer service experience preferred.
• Basic computer skills using Microsoft WORD and Outlook.

Responsibilities

• Handle all duties of the Reception position and lead the Reception Team.
• Educate clients on animal care and routine procedures.
• Manage patient records using veterinary practice software.
• Prepare invoices and handle payment transactions.

Skills

Veterinary knowledge

Customer service

Basic computer skills

Ability to educate clients

Communication skills

Education

2+ years of reception experience in a veterinary practice

Job description

Rural King in Elizabethtown, Kentucky is seeking a Lead Receptionist to oversee the Reception Team and serve as the primary client contact. The ideal candidate will have at least 2 years of veterinary reception experience, strong communication skills, and the ability to handle client inquiries effectively.

This role involves educating clients on animal care, managing patient medical records, and creating invoices. The professional appearance of the front office and a welcoming environment are essential for fostering long-term client relationships.