Lead Veterinary Patient Care Coordinator

GoodVets; Chicago (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Clinical autonomy

Mentorship and professional development

Leadership opportunities

Competitive compensation

Job summary

GoodVets is seeking a Lead Patient Care Representative to join their team in Chicago, IL. This role is perfect for someone passionate about improving veterinary medicine and enhancing patient care. You will work closely with the Hospital Manager and Lead Veterinarian to foster a supportive environment for staff and patients.

In this leadership role, you will ensure that the patient care team is trained and engaged, helping to shape the culture of the hospital and ensuring high-quality care is delivered consistently. Ideal candidates should have significant veterinary support experience and the desire to make a meaningful impact in the lives of pets and their owners.

Qualifications

• 5+ years experience in a veterinary support role.
• Proven ability to support surgical procedures.
• Intermediate to advanced skills in Practice Management Systems.

Responsibilities

• Support the Hospital Manager in leading the patient care team.
• Ensure training and growth of patient care representatives.
• Shape the culture and deliver high-quality patient care.

Skills

Passion for pets and people's lives

Veterinary support experience (5+ years)

Ability to support surgical procedures

Knowledge of standard operating procedures

Effective communication with team

Practice Management Systems skills

Education

CVT/RVT preferred

Job description

GoodVets is seeking a Lead Patient Care Representative to join their team in Chicago, IL. This role is perfect for someone passionate about improving veterinary medicine and enhancing patient care. You will work closely with the Hospital Manager and Lead Veterinarian to foster a supportive environment for staff and patients.

In this leadership role, you will ensure that the patient care team is trained and engaged, helping to shape the culture of the hospital and ensuring high-quality care is delivered consistently. Ideal candidates should have significant veterinary support experience and the desire to make a meaningful impact in the lives of pets and their owners.