Lead Veterinary Assistant

Mission Pet Health; Houston (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Discounted veterinary care

Online discount platform

Teladoc access 24/7

Job summary

Mission Pet Health in Houston, TX is seeking a Lead Veterinary Assistant to supervise the medical support team, guide workflows, and uphold high standards of patient care and hospital operations.

You will mentor technicians and assistants, coordinate shift coverage, improve workflows, support veterinarians, and contribute to client care and training programs, with comprehensive benefits and opportunities for professional growth. We value teamwork, growth, and a commitment to quality medicine.

Qualifications

• High school diploma or equivalent is required.
• 7+ years of Veterinary Assistant experience.
• 3+ years of leadership experience preferred.
• Ability to lift up to 50 pounds unassisted.
• Excellent verbal and written communication skills.
• Proficiency in veterinary assistant functions.

Responsibilities

• Lead in shift coordination and staff coverage.
• Mentor veterinary technicians and assistants.
• Identify workflow gaps and drive improvements.
• Support veterinarians and maintain medical records.
• Uphold infection control standards and safety.
• Enhance client experience through scheduling and discharge explanations.

Skills

Leadership

Communication

Animal handling

Mentorship

Clinical skills

Education

High school diploma or equivalent

Job description

At Cypress Falls Animal Hospital, our mission is built around providing compassionate and comprehensive care to the Houston community. We believe that when you feel supported, you can focus entirely on delivering exceptional veterinary medicine. The trust we have earned from our pet owners is clear, reflected in our outstanding 4.8-star Google rating. This is a place where you can step into a committed professional environment and begin doing your best work alongside dedicated teammates. Joining Cypress Falls Animal Hospital means becoming part of a supportive network dedicated to your professional growth. We understand that excellent veterinary care starts with well-supported teammates. We provide extensive resources focused on career advancement, ensuring you have the necessary programs in place to achieve your goals, whether that means becoming a credentialed technician or moving into a leadership role. You will be encouraged to pursue ongoing education and will find a culture that helps every teammate succeed. Quality of medicine is central to everything we do. As a small animal practice, we focus on providing comprehensive and personalized care, supplemented by essential advanced diagnostics like Ultrasound. We also prioritize the critical needs of our community by offering timely Urgent Care services. To ensure the highest standard of patient care, our doctors have access to internal specialty consultation resources, allowing us to manage complex cases efficiently and collaboratively. If you are passionate about providing high-quality medical services and expanding your diagnostic skills, you will find excellent opportunities here. Located in vibrant Houston, Texas, Cypress Falls Animal Hospital offers you access to one of the most dynamic and diverse cities in the country. Houston provides world-class dining, exceptional cultural institutions, and countless outdoor recreational areas. Whether you enjoy the fast-paced energy of a major metropolitan area or prefer exploring the extensive green spaces and local communities, Houston offers an enviable lifestyle where you can easily find balance outside of the clinic.

Your Impact as a Lead Veterinary Assistant

As a Lead Veterinary Assistant, you are a pivotal leader on the medical support team, ensuring the highest standards of patient care and hospital operations. You will serve as the primary point of contact for medical support staff, guiding workflows, modeling our values, and fostering a collaborative and supportive culture. You are the bridge between hospital leadership and the team, helping to implement protocols and mentor the next generation of veterinary professionals.

Your Impact Will Include

• Leading the Shift: You will act as a shift leader, coordinating workflow, assigning tasks, and ensuring optimal staff coverage to keep the hospital running smoothly.
• Mentoring the Team: You'll mentor and support veterinary technicians and assistants, providing guidance, onboarding support, and opportunities for development.
• Driving Improvements: You will identify gaps or inefficiencies in workflows and partner with the hospital manager to recommend and implement solutions.
• Supporting Patient Care: You'll support veterinarians in providing patient care, maintaining accurate medical records, and upholding infection control standards.
• Enhancing Client Experience: You will provide exceptional client support, from scheduling and check-ins to explaining discharge instructions and estimates.
• Maintaining Standards: You will ensure the hospital remains clean, organized, and safe, upholding all protocols and equipment maintenance standards.

What You'll Bring to the Team

• High school diploma or equivalent.
• Strong ability to lead by example, motivate others, and maintain composure in high-pressure situations.
• Proficiency in veterinary assistant functions, including patient handling, cleaning protocols, and client communication.
• Excellent verbal and written communication skills.
• Comfort working with a wide range of animals, including those that may be fractious or fearful.
• Ability to lift up to 50 pounds unassisted and stand/walk for extended periods.
• 7+ years of Veterinary Assistant experience is preferred.
• 3+ years of leadership experience is preferred.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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