Lead Veterinary Assistant

Roots Integrative Veterinary Care; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Disability Coverage

Teladoc access

Pet care discount

Job summary

Roots Integrative Veterinary Care is seeking a Lead Veterinary Assistant to guide the medical support team and uphold high patient care and hospital operations standards.

You will mentor technicians, coordinate shifts, and collaborate with management to streamline workflows while maintaining infection control and accurate medical records. The role emphasizes client communication and a calm leadership presence in a busy clinic.

Qualifications

• 3+ years Veterinary Assistant experience.
• 1+ years leadership experience preferred.

Responsibilities

• Lead shift, coordinate workflow and ensure staff coverage.
• Mentor and support veterinary technicians and assistants.
• Identify workflow gaps and partner with management on improvements.
• Support veterinarians in patient care and maintain medical records.
• Enhance client experience through scheduling, check-ins and discharge explanations.
• Maintain hospital standards, cleanliness and safety protocols.

Skills

Leadership

Team mentoring

Client communication

Staff supervision

Workload coordination

Education

High school diploma or equivalent

Job description

Join Our Journey in Transforming Pet Care!

At Roots Integrative Veterinary Care, we're not just a veterinary clinic but pioneers in blending

Eastern and Western veterinary practices. We're dedicated to a human approach to pet care,

where hope, health, and harmony are at the forefront. If you have a passion for integrative

medicine and a commitment to excellence in veterinary care, you're the candidate we're looking

for!

Your Impact as a Lead Veterinary Assistant

As a Lead Veterinary Assistant, you are a pivotal leader on the medical support team, ensuring the highest standards of patient care and hospital operations. You will serve as the primary point of contact for medical support staff, guiding workflows, modeling our values, and fostering a collaborative and supportive culture. You are the bridge between hospital leadership and the team, helping to implement protocols and mentor the next generation of veterinary professionals.

Your Impact Will Include:

• Leading the Shift: You will act as a shift leader, coordinating workflow, assigning tasks, and ensuring optimal staff coverage to keep the hospital running smoothly.
• Mentoring the Team: You'll mentor and support veterinary technicians and assistants, providing guidance, onboarding support, and opportunities for development.
• Driving Improvements: You will identify gaps or inefficiencies in workflows and partner with the hospital manager to recommend and implement solutions.
• Supporting Patient Care: You'll support veterinarians in providing patient care, maintaining accurate medical records, and upholding infection control standards.
• Enhancing Client Experience: You will provide exceptional client support, from scheduling and check-ins to explaining discharge instructions and estimates.
• Maintaining Standards: You will ensure the hospital remains clean, organized, and safe, upholding all protocols and equipment maintenance standards.

What You'll Bring to the Team

• High school diploma or equivalent.
• Strong ability to lead by example, motivate others, and maintain composure in high-pressure situations.
• Proficiency in veterinary assistant functions, including patient handling, cleaning protocols, and client communication.
• Excellent verbal and written communication skills.
• Comfort working with a wide range of animals, including those that may be fractious or fearful.
• Ability to lift up to 50 pounds unassisted and stand/walk for extended periods.
• 3+ years of Veterinary Assistant experience is preferred.
• 1+ years of leadership experience is preferred.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America\'s Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

If you're using NVDA, press NVDA key + space to enable focus mode to read the slider properly.

Location:Animal Hospital at Liberty Highway

Location:Dominion Crossing Veterinary Hospital

Location:Livewell Animal Hospital at The Parks

Location:Well Pets Veterinary Clinic and After Hours Urgent Care

Location:Livewell Animal Hospital of Sloan Lake

Location:Stone Ridge Veterinary Medical Center & Pet Resort (Conroe)

Location:Animal Wellness of Strongsville

Location:Howland Community Animal Hospital

Location:Livewell Animal Hospital of Chevy Chase

Location:Livewell Animal Urgent Care of Worthington

Location:City Way Animal Clinics (Fall Creek)

Location:Stone Ridge Veterinary Medical Center (Willis)