Lead Verification Support Agent

SupportYourApp, Inc.; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

A leading remote support company is seeking a Lead Verification Support Agent fluent in German and English. Responsibilities include contacting leads to confirm interest and updating lead information. Candidates must have previous customer service or marketing experience and strong administrative skills. A personal laptop with at least 8GB of RAM is required for this remote position.

Qualifications

• C1 level proficiency in German and English mandatory.
• Experience in Customer Service or Marketing is preferred.
• Must have personal laptop or computer with stable internet.

Responsibilities

• Contact submitted leads to confirm their interest.
• Forward qualified inquiries to the appropriate retailer.
• Accurately update and categorize leads in the system.

Skills

Fluent in German

Fluent in English

Customer Service experience

Marketing experience

Strong administrative skills

Strong organizational skills

Job description

A company is looking for a Lead Verification Support Agent, fluent in German and English, to work remotely.

Key Responsibilities

• Contact submitted leads to confirm their interest
• Forward qualified inquiries to the appropriate retailer
• Accurately update and categorize leads in the system

Required Qualifications

• Fluent in German and English (C1 level required)
• Previous experience in Customer Service or Marketing
• Hands-on experience in communicating with and following up on leads
• Strong administrative and organizational skills
• Personal laptop or computer with at least 8GB of RAM and a stable internet connection