Lead Valet: Manage Parking Team & Guest Experience

ABM industries; Tampa (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

ABM Industries in Tampa is seeking a Lead Valet to supervise a team of valets who park and retrieve vehicles. You may drive customer vehicles as needed and must greet guests in a friendly, professional manner while following traffic laws and facility policies.

This role is suitable for someone entering the workforce or returning with limited experience, and encourages veterans to apply. It requires flexibility across shifts and reliable teamwork in an outdoor setting.

Qualifications

• Must be 21 years of age.
• Must possess a valid driver’s license.
• Must be able to operate both standard and automatic transmissions.
• Must have experience leading a team.
• Must be flexible between 7 am and 7 pm.
• Must know how to drive a vehicle with a manual transmission.

Responsibilities

• Coordinate traffic flow.
• Communicate valet procedure, information and directions clearly and effectively with guests.
• Understand and respond appropriately to basic customer and team member inquiries.
• Monitor illegal parking, and immediately store vehicles.
• Interact with guests in a friendly manner.
• Assist guests with loading and unloading.
• Collect and secure guest keys.
• Predict and communicate traffic flow peaks and lot issues.
• Identify and arrange for extra support for extended wait times.
• Accurately tally and split the tip pool.
• Receive and receipt a variety of valet payments.
• Accurately reconcile and report daily revenue.
• Project currency and coin requirements and re-order as necessary.
• Operate, park and retrieve all vehicles in a safe manner by obeying all traffic laws and policies.

Skills

Team leadership

Customer service

Communication

Driving

Job description

ABM Industries in Tampa is seeking a Lead Valet to supervise a team of valets who park and retrieve vehicles. You may drive customer vehicles as needed and must greet guests in a friendly, professional manner while following traffic laws and facility policies.

This role is suitable for someone entering the workforce or returning with limited experience, and encourages veterans to apply. It requires flexibility across shifts and reliable teamwork in an outdoor setting.