Lead Valet & Guest Experience Supervisor

ABM industries; Jackson (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

ABM Industries in Michigan is seeking a Lead Valet for our busy parking operations. You will oversee valet services, ensure smooth arrivals and departures, and create a welcoming first impression for clients in high-demand environments.

You will manage a team of valet attendants, train new staff, and uphold service standards, safety, and efficiency. The ideal candidate demonstrates strong leadership, organization, and the ability to thrive in a fast-paced setting.

Qualifications

• Experience leading a valet or guest service team.
• Excellent customer service and communication skills.
• Strong organizational abilities and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Oversee valet operations and guest experiences.
• Lead and develop a team of valet attendants.
• Ensure service standards and safety protocols are followed.
• Collaborate with site management to meet performance goals.

Skills

Leadership

Customer service

Organizational skills

Multitasking

Team management

Job description

ABM Industries in Michigan is seeking a Lead Valet for our busy parking operations. You will oversee valet services, ensure smooth arrivals and departures, and create a welcoming first impression for clients in high-demand environments.

You will manage a team of valet attendants, train new staff, and uphold service standards, safety, and efficiency. The ideal candidate demonstrates strong leadership, organization, and the ability to thrive in a fast-paced setting.