Lead Valet Attendant: Luxury Guest Experience

Wynn Resorts; Everett (MA); On-site; USD 29,549 - 42,085; Full time

Job summary

Encore Boston Harbor is seeking a Lead Valet Attendant to deliver professional guest service on arrival and departure. You will issue tickets, greet guests, and coordinate with Bell & Door Persons to ensure a smooth valet experience.

The role requires 21+ age, a Massachusetts driver’s license, and strong organizational and interpersonal skills. The position emphasizes safety, efficiency, and adherence to property policies in a dynamic hospitality setting.

Qualifications

• High school degree or equivalent preferred.
• Minimum 3 years of experience performing valet duties preferred.
• Knowledge of Microsoft Office a plus.

Responsibilities

• Write tickets for guests and greet guests with service standards.
• Assist with lane designations, signage, and front drive traffic.
• Ensure security and validation procedures are followed for vehicle access.
• Support management to maintain efficiency and urgency during peak times.
• Balance priorities and meet deadlines while maintaining safety.

Skills

Customer service

Interpersonal skills

Organizational skills

Attention to detail

Communication

Education

High school degree

3 years valet experience preferred

Tools

Microsoft Office

Job description

Encore Boston Harbor is seeking a Lead Valet Attendant to deliver professional guest service on arrival and departure. You will issue tickets, greet guests, and coordinate with Bell & Door Persons to ensure a smooth valet experience.

The role requires 21+ age, a Massachusetts driver’s license, and strong organizational and interpersonal skills. The position emphasizes safety, efficiency, and adherence to property policies in a dynamic hospitality setting.