Lead Valet Attendant

VPNE Parking Solutions LLC; Boston, Northern (MA, KY); Hybrid; USD 21,000 - 29,000; Full time

Job summary

VPNE Parking Solutions LLC in Boston is seeking a Lead Valet to help the operation run smoothly with an enthusiastic team, delivering exceptional guest service and safe, efficient parking. Schedule is Monday–Friday 7am–3pm; the role involves training new valets, overseeing vehicle and key tracking, and upholding VPNE’s professional standards and uniform guidelines.

Candidates should be friendly, possess supervisory experience, be at least 18 with a valid driver's license, and be able to pass

Qualifications

• Entry-level role with supervisory responsibilities.
• Must be at least 18 years old and have a valid Driver's License.
• Able to pass a criminal background check and RMV check.
• Ability to lift up to 50 lbs. and stand for long periods.
• Excellent English communication and customer service skills.

Responsibilities

• Oversee valet operations and ensure safety.
• Train new valets and provide them with necessary knowledge and skills.
• Interact with guests to provide exceptional service and make a positive impression.
• Directly manage vehicle and key tracking throughout the garage.
• Maintain a professional workplace by upholding VPNE’s uniform guidelines.
• Lead by example and enforce a positive team environment.

Skills

Friendly demeanor

Supervisory experience

Customer service oriented

Excellent English communication

Job description

125 Summer St, 125 Summer St, Boston, Massachusetts, United States of America

Job Description

Posted Thursday, August 27, 2026 at 4:00 AM

Position Summary

The role of the Lead Valet is to help the operation run smoothly with enthusiastic team members by providing exceptional service. This includes making an exceptional impression on every guest by engaging with our customers in a positive and friendly manner and giving the guest the best experience possible while providing safe and efficient service.

Schedule: Monday-Friday 7am-3pm

Responsibilities

Ensures employees and guests are safe at all times.

If needed - safely operate vehicles to minimize the potential for accidents.

Oversee the tracking of keys and vehicles throughout the garage.

Ensures all team members provide exceptional guest experiences by smiling at, greeting, and helping every guest as they enter the garage.

Sets the tone for the workplace by keeping an upbeat attitude.

Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.

Remind team members always to use approved language choices.

Communicate with other co-workers to inform each other of the organizational plan constructed when the shift is over.

Always set an example by looking sharp and helping employees understand how to adhere to VPNE’s uniform guidelines successfully.

Oversee team members and keep a professional work area.

A lead valet will train new valets, providing them with the necessary knowledge and skills to perform their duties effectively and safely.

Years of Experience: Entry Level

Language Skills: Proficient in English, both verbally and written

Requirements:

Friendly and Outgoing

Supervisory experience

Able to smile during customer interactions

Possess an upbeat personality, a willingness to go the extra mile, and a strong work ethic

Maintain uniform standards when on job premises

Ability to run and move quickly

Ability to organize cars efficiently

Ability to stand for long periods

Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle

Ability to lift a minimum of 50 lbs.

Be at least 18 years of age

Possess a valid Driver's License in the state of residency

Be able to pass a criminal background check and RMV check

Ability to create relationships with customers

Clean driving record deemed insurable by VPNE’s current insurance provider

125 Summer St, 125 Summer St, Boston, Massachusetts, United States of America