Lead UX Product Designer - Emerging Experiences(Remote Or Hybrid)

Lensa; Minneapolis (MN); Remote; USD 126,000 - 228,000; Full time

Job summary

In this role as Lead UX Product Designer, you will shape experiences for millions by utilizing service design methods and frameworks to tackle complex challenges. Collaborating across teams, you'll drive strategy while creating impactful design artifacts that enhance customer interactions with Target.

Benefits

Comprehensive health benefits

401(k) plan

Employee discount

Paid time off

Flexible working arrangement

Qualifications

• 7+ years of experience in UX design with a strong portfolio.
• Advanced facilitation skills in workshops and stakeholder alignment.
• Proven ability to connect insights and frame problems.

Responsibilities

• Define and lead multi-touchpoint guest experiences through service design.
• Partner with cross-functional teams to link strategy and insights.
• Guide design sprints for strategy activation and future visioning.

Skills

Service design methods

Journey mapping

Ecosystem modeling

Prototyping

Facilitation

Collaboration

Communication

Research analysis

Education

Bachelor's degree in Design or related field

Tools

Figma

Job description

Lead UX Product Designer - Emerging Experiences(Remote Or Hybrid)

Lead UX Product Designer - Emerging Experiences(Remote Or Hybrid)

13 hours ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Lensa partners with DirectEmployers to promote this job for Target.

The pay range is $126,600.00 - $227,900.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits .

About Target ****

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here (https://corporate.target.com/about) .

Target UX is a group of design, content, research, and accessibility practitioners and experts, with a passion for improving and innovating our digital experiences for Target’s guests, team members, and partners. Here, we pride ourselves on designing tangible, inspiring, and impactful solutions that serve all aspects of our business– and being a part of the team means you will play a critical role for Target’s digital experience by increasing ease, simplicity, value, and delight for every touchpoint.

About The t Eam

The Emerging Experiences team focuses on future-forward guest experiences that are seamless, inspiring, and full of possibility. We imagine what’s next for Target’s digital and physical touchpoints—and bring those ideas to life through immersive, high-fidelity storytelling.

This team works across the ecosystem—collaborating with product, engineering, brand, stores, and enterprise strategy—to prototype the future and make it real. We're here to create clarity in complexity. At Target, design isn’t just how something works—it’s how it feels. It’s how we bring joy to everyday life, through moments of clarity, emotion, and care.

About The Job

As a Lead UX Designer, you’ll help shape how millions of guests engage with Target—before, during, and beyond the transaction. You’ll use service design methods, guest insights, and experience frameworks to bring clarity to complex problems and design vision to moments that matter.

You’ll co-lead strategy sprints, map future-state journeys, create artifacts that align teams, and build the connective tissue between product, operations, and brand. You’ll move seamlessly between high-level strategy and hands-on design—working across teams to define experience direction and accelerate delivery.

Your work will help Target show up as one cohesive, compelling experience—across platforms, across journeys, across time.

Responsibilities

• Define and lead multi-touchpoint guest experiences, leveraging service design methods like journey mapping, ecosystem modeling, co-creation, and service blueprinting
• Partner with cross-functional peers to connect insights, experience strategy, and opportunity framing into actionable experience direction
• Guide and facilitate design sprints for discovery, future visioning, and strategy activation
• Create impactful design artifacts to align stakeholders and drive shared understanding—including maps, models, prototypes, and concept stories
• Use qualitative and quantitative research to understand needs, define opportunity areas, and measure guest and business impact
• Shape Target’s approach to service design by evolving tools, methods, and team practices
• Design with an eye toward scale—creating systems and frameworks that drive consistency and clarity across the organization
• Contribute to a strong design culture that values inclusion, experimentation, and outcome-driven thinking
• Mentor junior designers, facilitate feedback, and raise the bar for design excellence
  
  

**About you**

• 7+ years of experience in UX, with a portfolio that demonstrates strategic depth and craft across journeys, systems, and teams
• Advanced facilitation experience (workshops, sprints, or stakeholder alignment sessions)
• Advanced knowledge of service design methods and tools (e.g., service blueprints, journey maps, co-creation frameworks)
• Deep experience driving work through ambiguity—connecting long-term vision with short-term delivery
• Proven ability to use insights and data to frame problems, prioritize opportunities, and tell compelling experience stories
• Expertise in product design and prototyping tools (e.g., Figma), with strong fluency in visual and interaction design fundamentals
• Strong collaboration and communication skills—especially when aligning across disciplines or influencing stakeholders at all levels
• A growth mindset and a passion for improving experiences at scale—especially those that serve real human needs in complex environments
  
  

Highly Relevant Experience

• Experience designing for omni-channel retail, service ecosystems, or operations-driven environments
• Exposure to Enterprise UX or operations design
• Experience integrating AI, automation, or emerging tech into service models
  
  

Portfolio g uidance

Please Include a Portfolio That Showcases

• End-to-end service design work (journey maps, blueprints, or experience models)
• Strategic framing and stakeholder alignment (sprint facilitation, direction setting)
• Tangible impact across guest experience, business value, or systems improvement
  
  

This position may be considered for a Remote or Hybrid (known internally at Target as "Flex for Your Day") work arrangement based on Target's needs. A Remote work arrangement means the team member worksfull-time from home oran alternatelocation that's not a Target location, does not have a desk at a Target location and may travel to HQ up to 4 times a year. A Hybrid/Flex for Your Day work arrangement means the team member's core role may be performed either remote or onsite at a Target location depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target.

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_E

Americans With Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [e-mail].

Application deadline is : 06/29/2025

If you have questions about this posting, please contact [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Lensa by 2x

Sign in to set job alerts for “User Experience Designer” roles.

Senior UX Product Designer – Emerging Experiences(Remote Or Hybrid)

Lead UX Product Designer – Emerging Experiences(Remote Or Hybrid)

Senior UX Product Designer / Prototyper(Remote Or Hybrid)

Lead UX Product Designer / Prototyper(Remote Or Hybrid)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.