Lead UX Designer, Shop-the-Show

Amazon; New York (NY); On-site; USD 152,000 - 205,000; Full time

Job summary

Amazon's Shopping Video team seeks an experienced UX Designer to lead the Shop-the-Show experience from ideation to implementation across all surfaces. You will work with product and engineering to craft intuitive, scalable design systems that blend entertainment and commerce.

The role emphasizes strategic problem framing, strong portfolio-driven design decisions, and collaboration with multiple teams to deliver measurable impact.

Qualifications

• 7+ years of design experience.
• Online portfolio demonstrating end-to-end, user-centered design across desktop and mobile.
• Proficiency in Photoshop, Illustrator, Fireworks, and InDesign.
• Knowledge of information architecture and interaction design best practices.
• Experience defining product strategy alongside product managers and cross-functional teams.
• Experience working with cross-functional teams including business development, marketing, operations, product development, and legal.

Responsibilities

• Own the end-to-end UX design for Shop-the-Show, serving as the dedicated design lead across all surfaces and features.
• Apply strong product thinking to define what problems to solve, frame opportunity spaces, and prioritize design investments based on customer and business impact.
• Analyze customer problems and design delightful solutions with measurable impact.
• Work closely with product and business teams to develop use cases, define success metrics, and shape high-level requirements for Shop-the-Show experiences.
• Create design artifacts including user flows, wireframes, visual mocks, and prototypes to communicate ideas clearly and persuasively.
• Be a strong design advocate for Shop-the-Show across cross-functional teams and a bar raiser for quality of customer experience.
• Develop and maintain detailed user-interface and interaction specifications.
• Independently present work, socialize ideas, and manage stakeholder expectations across Amazon teams.
• Partner with technology teams to ensure we leverage the scale offered without compromising on core experience principles.
• Measure the success and effectiveness of UX innovations through data-driven evaluation and A/B testing.

Skills

UX Design

Product Thinking

Cross-functional Collaboration

Portfolio

Tools

Photoshop

Illustrator

Fireworks

InDesign

Job description

Job ID: 10501353 | Amazon.com Services LLC

It's an exciting time to be on Amazon's Shopping Video (ASV) team. Now more than ever, customers watch videos when they shop. Videos make shopping easier and more fun, whether a customer is researching a product or browsing for inspiration. The ASV team's mission is to enable customers to find inspiration, information, entertainment, and community through videos at any point in their shopping journey. We are passionate about designing, building, and launching scalable, well-designed customer experiences that delight our customers.

Shop-the-Show is the newest initiative on the ASV team. It is Amazon's AI-powered content-to-commerce second-screen experience that enables customers to shop products inspired by their favorite movies and series without interrupting streaming. As the lead UX Designer for Shop-the-Show, you'll be at the forefront of revolutionizing how customers interact with shoppable content, owning this experience end-to-end and driving user experience strategy across the entire customer journey from discovery to landing.

This is a dedicated design leadership role. Your days will be filled with crafting experiences that delight and inspire, from initial concept sketches to polished design systems. You'll partner closely with Product and Engineering, iterating on solutions that push the boundaries of second-screen interactive shopping. We're looking for a creative force with strong product thinking who can seamlessly blend the worlds of entertainment and commerce through thoughtful, intuitive design.

The ideal candidate doesn't just push pixels, they think like a product owner. You should be comfortable defining what to build and why, framing problems before solving them, and making strategic trade-offs that balance creative ambition with practical execution. This is more than a design role; it's an opportunity to shape the future of second-screen shopping and create experiences customers will love.

Key job responsibilities

• Own the end-to-end UX design for Shop-the-Show, serving as the dedicated design lead across all surfaces and features.
• Apply strong product thinking to define what problems to solve, frame opportunity spaces, and prioritize design investments based on customer and business impact.
• Analyze customer problems and design delightful solutions with measurable impact.
• Work closely with product and business teams to develop use cases, define success metrics, and shape high-level requirements for Shop-the-Show experiences.
• Create design artifacts including user flows, wireframes, visual mocks, and prototypes to communicate ideas clearly and persuasively.
• Be a strong design advocate for Shop-the-Show across cross-functional teams and a bar raiser for quality of customer experience.
• Develop and maintain detailed user-interface and interaction specifications.
• Independently present work, socialize ideas, and manage stakeholder expectations across Amazon teams.
• Partner with technology teams to ensure we leverage the scale offered without compromising on core experience principles.
• Measure the success and effectiveness of UX innovations through data-driven evaluation and A/B testing.

Basic Qualifications

• 7+ years of design experience
• Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
• Knowledge of and proficiency in a variety of design tools such as Photoshop, Illustrator, Fireworks, and InDesign
• Knowledge of best practices for information architecture and interaction design, user-centered design process
• Experience working with cross-functional teams across business development, marketing, operations, product development, legal, etc.
• Experience defining product strategy alongside product managers, not just executing on briefs.

Preferred Qualifications

• Experience in e-commerce, digital products or entertainment industries

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, New York - 151,600.00 - 205,000.00 USD annually
USA, WA, SEATTLE - 137,800.00 - 186,400.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.