Lead Utility

GLOBAL GAMING SOLUTIONS LLC; Grand Prairie (TX); On-site; USD 24,000 - 36,000; Full time

Job summary

GLOBAL GAMING SOLUTIONS LLC in Grand Prairie, TX is seeking a Seasonal restaurant operations helper to assist the Maitre’D and Food and Beverage Supervisor in daily duties at Silks. You will help organize service areas, supervise bussers, and ensure smooth table service.

Responsibilities include maintaining linen and napkin supplies, stocking condiments, and supporting the team to deliver outstanding guest experiences while upholding cleanliness and efficiency during shifts.

Qualifications

• High school diploma or GED; or 2 years related experience and/or training; or combination.
• Two years of food and beverage operation experience required.
• Manager or Supervisor experience preferred.

Responsibilities

• Assist Maitre’D and Food and Beverage Supervisor in day to day function of Silks.
• Supervise bussers and other staff; assign tasks and monitor shift performance.
• Ensure linen and napkins are provided and accessible for waitstaff.
• Maintain inventory par levels; stock paper products, condiments, and supplies.
• Maintain a clean dining room area and ensure all busser duties are completed.
• Provide excellent customer service with professional Interaction and timely responsiveness.

Skills

Basic math

Supervisory experience

Communication skills

Record keeping

Teamwork

Education

High school diploma or GED

Job description

Job Details

Job Location: GRAND PRAIRIE, TX 75050

Position Type: Seasonal

Education Level: None

Travel Percentage: None

Job Shift: Vary

Job Category: Restaurant - Food Service

General Definition:

Assist Maitre’D and Food and Beverage Supervisor in the day to day function of Silks.

Essential Job Functions:

• Maintain high level of quality in all aspects of the department’s duties, by training, supporting supervising and interacting with department team members.
• Assists in assigning tasks to bussers and other staff as needed.
• Ensures linen is distributed on tables and cloth napkins are provided for waitstaff
• Organizes silverware and ensures it is easily accessible for waitstaff.
• Performs pre-shift duties such as cutting lemons, brewing correct number of tea urns, and brewing correct amount of coffee.
• Keeps a clean area to stock paper products, condiments, and additional items (tea, coffee, lemons, creamer, sugars, salt, pepper, etc.)
• Maintains inventory par levels to ensure daily business needs are met.
• Cleans dining room area after the pre-shift meeting each day.
• Walks through and checks each busser’s section at end of shift to ensure all busser duties are being completed.
• Ensure that all schedules are assigned and completed daily.
• Set a positive example for department through professional interactions with team members, customers, patient and families.
• Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all.
• Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with.
• Delivers quality customer service to customers by providing one on one attention to the detail.
• Demonstrate proper use of personal protective equipment in all aspects of job performance.
• Relieve shift supervisor in times of absence.
• Monitor and report any equipment issues or shortages.
• Is assigned as a busser and must perform all relevant tasks as needed.
• Other duties as assigned.

QualificationsEducation

High school diploma or GED; or 2 years related experience and/or training; or combination.

Knowledge, Skills and Abilities

• Basic math.
• Ability to motivate and supervise catering service personnel.
• Ability to maintain records and complete reports as required.
• Excellent written and oral communication skills required, including problem-solving and conflict resolution.
• Ability to interact positively with employees and the general public.
• Ability to plan ahead to ensure that resources are effectively and economically allocated.
• Ability to use good judgment, including grasping and assessing the facts of a situation and draw correct conclusions. Ability to prioritize time so that work is accomplished on a dependable basis; is reliable and committed to meeting schedules and deadlines.
• Ability to select and develop staff to meet accepted standards and departmental objectives.
• Ability to demonstrate initiative, including being proactive and resourceful, working independently with minimum supervision
• Ability to think constructively and search for ways to improve processes.
• Ability to win confidence and gain respect through consistent demonstrations of personal courtesy, tact and timely responsiveness.
• Ability to recognize the need to coordinate effort; be reliable in following through on requests and commitments.
• Ability to foster an environment that nurtures collaboration, teamwork and mutual respect.
• Ability to prioritize, multi task and be flexible.
• Ability to work as part of a team; work with interruptions; and work with detailed information/data.
• Previous supervisory experience preferred.
• Computer skills such as word processing and/or spreadsheets helpful.

Training

Two years of food and beverage operation experience required.

Manager or Supervisor experience preferred.

Licenses/Certifications/Other

• Must be able to pass a background check and receive a license or permit from any Regulatory Agency if applicable to perform the essential job functions
• Texas Alcoholic Beverage Commission License (TABC)
• Serve-safe certified (Food Handlers)

Physical Requirements

The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strength: Sedentary to medium workload Stand, sit and walk consistently Will be required to lift up to or over 20lbs or exert occasionally over 50lbs

Movement: Will consistently be required to touch, feel, stoop, bend, kneel, climb, reach Will need to go up and down stairs several times daily Will use office equipment Driving motor vehicles as needed

Auditory: Frequently speak and articulate Noise levels will be varied from moderate to heavy machinery

Environmental: Exposure to weather and extreme elements are minimal Minimal exposure in close proximity to horses