Lead Treatment Coordinator & Front-Office Growth Champion

Nobles Dental; Fort Worth (TX); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

401(k) with employer match

Paid time off

Employee dental benefits/discounts

Training and continuing education

Growth opportunities

Job summary

Nobles Dental, a private dental practice in Fort Worth, TX, seeks a confident, organized Dental Office Supervisor / Treatment Coordinator to lead the front office and enhance the patient experience.

Compensation is $19–$24 per hour, based on experience and demonstrated skill level. Dental experience is preferred, but exceptional candidates with strong leadership and customer-service skills will be considered.

Qualifications

• 2+ years in a customer-facing environment (healthcare, sales, hospitality, or admin).
• Experience training, supervising, or coordinating others.
• Strong computer and communication skills.
• Professional phone etiquette.
• Reliable attendance and punctuality.
• Ability to work in Fort Worth, TX 76120.

Responsibilities

• Welcome patients and provide excellent customer service.
• Present treatment plans, fees, and financial options clearly.
• Follow up with patients with unscheduled treatment.
• Help patients overcome scheduling and financial barriers to completing treatment.
• Schedule treatment to maintain a productive doctor schedule.
• Make outgoing calls and follow up with patients as needed.
• Help reactivate overdue patients and fill openings in the schedule.
• Oversee the daily flow of the office.
• Provide direction and support to front-office team members.
• Ensure responsibilities are completed accurately and on time.
• Identify scheduling or operational problems and resolve them.
• Communicate effectively with the doctor and clinical team.
• Maintain a positive, professional, and accountable work environment.
• Monitor the schedule and minimize open slots.
• Assist with patient collections and outstanding balances.
• Monitor accounts receivable and follow up on patient balances.
• Track practice indicators: scheduling, production, collections, acceptance, reactivation, and A/R.
• Identify opportunities to improve patient retention and practice growth.

Skills

Customer service

Healthcare experience

Sales

Hospitality

Office administration

Team supervision

Computer skills

Communication

Phone etiquette

Punctuality

Dentrix

Tools

Dentrix

Job description

Nobles Dental, a private dental practice in Fort Worth, TX, seeks a confident, organized Dental Office Supervisor / Treatment Coordinator to lead the front office and enhance the patient experience.

Compensation is $19–$24 per hour, based on experience and demonstrated skill level. Dental experience is preferred, but exceptional candidates with strong leadership and customer-service skills will be considered.