Lead Training & Development

Ahold Delhaize Distribution & Transportation; Manchester (CT); On-site; USD 50,000 - 70,000; Full time

Job summary

Ahold Delhaize Distribution & Transportation in Manchester, CT is seeking a Training Lead to manage the training and retraining of DC staff. You will partner with Operations, HR and IE to ensure training materials, procedures and systems are current and effective, while supporting onboarding and ongoing staff development.

The role requires leadership experience, strong communication, and the ability to work across shifts in a fast-paced warehouse environment.

Qualifications

• High School Education or equivalent.
• Training experience in selection and lift driving.
• Experience in ADUSA distribution environment.
• Previous leadership experience desired.

Responsibilities

• Provides coaching, leadership, and oversight to the shift training team.
• Plans training schedules for the team to support the needs of new hires and existing staff.
• Provide one on one training to new hires following onboarding guidelines.
• Certify trainers on training material and process.
• Instruct new hires on how to select and palletize orders for shipment to retail stores accurately.
• Teach new hires how to operate pallet jacks, forklifts, and other material handling equipment safely.
• Assist Safety Specialist in implementation of monthly tips and recertify employees after incidents on equipment.
• Monitor aisles and provide feedback/coaching to all employees on techniques.
• Make recommendations for modifications to procedures or processes to maximize efficiency and reduce costs.
• Monitor overall new hire trends and collaborate with HR and operations on retention.
• Interview and hire new trainers.

Skills

Training Leadership

Coaching

Microsoft Office

WMS

Forklifts

Safety

Education

High School Education

ADUSA distribution experience

Leadership experience

Tools

WMS

Pallet jack

Forklift

Job description

Category/Area of Expertise: Supply Chain
Job Requisition: 498395
Address: USA-CT-Manchester-1339 Tolland Turnpike
Store Code: DC Manchester CT (5165416)

Primary Purpose

Leads trainers in the management of training and retraining of the Distribution Center employees. Key partner in the onboarding of new employees and assisting existing staff in skills development in areas of proper lifting techniques, safety, equipment operation and process changes. Partners with Operations team, Industrial Engineer and Human Resources to ensure metrics, documentation, tools, and systems are current and following company standards.

Duties and Responsibilities

• Provides coaching, leadership, and oversight to the shift training team.
• Plans training schedules for the team to support the needs of new hires and existing staff.
• Provide one on one training to new hires following the onboarding guidelines and checklists as needed or when staffing demands require.
• Certify trainers on training material and process.
• Instruct new hires on how to select and palletize grocery, produce, meat, frozen food and dairy orders for shipment to retail stores accurately.
• Teach new hires how to operate pallet jacks, forklifts, and other material handling equipment in a safe and efficient manner.
• Assist Safety Specialist in implementation of monthly tips and recertify employees after incidents on equipment.
• Monitor aisles and provide feedback/coaching to all employees on techniques.
• Make recommendations for modifications to procedures or processes impacting their work group or distribution center that will maximize efficiency, productivity, and reduce costs.
• Monitor overall new hire trends, metrics and collaborate with Human Resources and operation on retention strategies.
• Interview and hire new trainers.

Qualifications

• High School Education or equivalent.
• Training experience in selection and lift driving.
• Experience in ADUSA distribution environment.
• Previous leadership experience desired.

Preferred Requirements and Other Skills

• Ability to create reports and documentation.
• Ability to operate a pallet jack and lift.
• Excellent verbal communication, interpersonal and problem identification/solving skills with the ability to read and write English.
• Ability to lead others and assist when needed.
• Demonstrated dedication to safety, with a history of working well with others and contributing to a team effort.
• Ability to lead and communicate in a professional manner.
• Ability to partner with various teams and individuals in the Distribution Center.

Abilities

• Ability to use Microsoft office suite, WMS, and other Warehouse tools.
• Ability to coach team members and staff effectively.
• Ability to communicate in verbal and written correspondence.
• Ability to work a variety of work shifts and schedules (length, time, weekends, holidays).
• Ability to stand for long periods of time.
• Ability to hear a forced whisper at not less than 5 feet with or without use of a hearing aid.
• Commitment to excellence and a willingness to be trained in a variety of positions, demonstrating multi-skill capabilities.
• Able to use personal computer for data entry and research purposes.
• Highly motivated self-starter and team player with strong attention to detail and the ability to prioritize multiple tasks in a fast-paced environment.
• Visual acuity of at least 20/40 (Snellen) in each eye with or without corrective lenses.
• Ability to wear a headset to support voice selection for all areas of warehouse selection.
• Ability to work in a -5 degree to 90+ degree Fahrenheit environment (temperature varies within each department) for long periods of time.
• Ability to read and understand written and numeric product identifiers.

We are an organization that values diversity and encourages all qualified individuals to apply without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. Our organization is committed to working with and providing reasonable accommodations to individuals with disabilities, including applicants. If you have a disability and require assistance in the application process, please email [e-mail]