Lead Training & Development

ADUSA Transportation; Manchester (CT); On-site; USD 50,000 - 65,000; Full time

Job summary

ADUSA Transportation in Manchester, Connecticut is seeking a Training Lead to manage the onboarding and training of Distribution Center employees. This role involves leading a shift training team, planning training schedules, providing one-on-one training, and ensuring compliance with safety and operational standards. Ideal candidates will have a high school diploma, training experience, and previous leadership experience. This position emphasizes safety and requires excellent communication and interpersonal skills.

Qualifications

• Experience in ADUSA distribution environment required.
• Previous leadership experience desired.
• Ability to coach team members and staff effectively.

Responsibilities

• Leads trainers in the management of training for Distribution Center employees.
• Plans training schedules for new hires and existing staff.
• Provides one-on-one training and certifies trainers on material.

Skills

Training experience in selection and lift driving

Excellent verbal communication

Interpersonal skills

Problem identification/solving skills

Ability to lead others

Education

High School Education or equivalent

Tools

Microsoft Office suite

WMS and other Warehouse tools

Job description

Primary Purpose

Leads trainers in the management of training and retraining of the Distribution Center employees. Key partner in the onboarding of new employees and assisting existing staff in skills development in areas of proper lifting techniques, safety, equipment operation and process changes. Partners with Operations team, Industrial Engineer and Human Resources to ensure metrics, documentation, tools, and systems are current and following company standards.

Duties and Responsibilities

• Provides coaching, leadership, and oversight to the shift training team.
• Plans training schedules for the team to support the needs of new hires and existing staff.
• Provides one on one training to new hires following the onboarding guidelines and checklists as needed or when staffing demands require.
• Certifies trainers on training material and process.
• Instructs new hires on how to select and palletize grocery, produce, meat, frozen food and dairy orders for shipment to retail stores accurately.
• Teaches new hires how to operate pallet jacks, forklifts, and other material handling equipment in a safe and efficient manner.
• Assists Safety Specialist in implementation of monthly tips and recertifies employees after incidents on equipment.
• Monitors aisles and provides feedback/coaching to all employees on techniques.
• Makes recommendations for modifications to procedures or processes impacting the work group or distribution center that will maximize efficiency, productivity, and reduce costs.
• Monitors overall new hire trends, metrics and collaborates with Human Resources and operations on retention strategies.
• Interviews and hires new trainers.

Qualifications

• High School Education or equivalent.
• Training experience in selection and lift driving.
• Experience in ADUSA distribution environment.
• Previous leadership experience desired.

Preferred Requirements

• Ability to create reports and documentation.
• Ability to operate a pallet jack and lift.
• Excellent verbal communication, interpersonal and problem identification/solving skills with the ability to read and write English.
• Ability to lead others and assist when needed.
• Demonstrated dedication to safety, with a history of working well with others and contributing to a team effort.
• Ability to lead and communicate in a professional manner.
• Ability to partner with various teams and individuals in the Distribution Center.

Abilities

• Ability to use Microsoft Office suite, WMS, and other Warehouse tools.
• Ability to coach team members and staff effectively.
• Ability to communicate in verbal and written correspondence.
• Ability to work a variety of work shifts and schedules (length, time, weekends, holidays).
• Ability to stand for long periods of time.
• Ability to hear a forced whisper at not less than 5 feet with or without use of a hearing aid.
• Commitment to excellence and a willingness to be trained in a variety of positions, demonstrating multi-skill capabilities.
• Able to use personal computer for data entry and research purposes.
• Highly motivated self-starter and team player with strong attention to detail and the ability to prioritize multiple tasks in a fast-paced environment.
• Visual acuity of at least 20/40 (Snellen) in each eye with or without corrective lenses.
• Ability to wear a headset to support voice selection for all areas of warehouse selection.
• Ability to work in a -5 degree to 90+ degree Fahrenheit environment (temperature varies within each department) for long periods of time.
• Ability to read and understand written and numeric product identifiers.

We are an organization that values diversity and encourages all qualified individuals to apply without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. Our organization is committed to working with and providing reasonable accommodations to individuals with disabilities, including applicants. If you have a disability and require assistance in the application process, please email [e-mail]