Lead Ticket Scanner

Vail Resorts; California (MO); On-site; USD 30,307 - 40,253; Full time

Benefits offered by this job

Ski/Mountain Passes

Discounts on lodging, food, gear

40% retail discounts

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional开发

Referral Program

Wellness benefits

Housing availability

Job summary

Vail Resorts in Truckee, CA is hiring for winter 2026/27 as Lead Ticket Checker on the Lift Experience Team. You will greet guests by name, validate access, and ensure a seamless end-to-end experience from maze entrance to lift loading.

The role is winter seasonal with 8–10 hour shifts, weekends and holidays required. Starting pay ranges from $22.00 to $29.22 per hour, with opportunities for growth, ski passes for employees, discounts on lodging, food and gear, plus wellness benefits.

Qualifications

• Must be able to communicate fluently in English.
• Ability to work outdoors in all types of inclement weather, standing and moving for entire shift.
• Must be able to work weekends and holidays as needed.
• Must be at least 18 years of age.
• Housing availability: Yes

Responsibilities

• Lead the team in opening and closing duties.
• Conduct Morning meetings and coaching conversations.
• Track all Hot-seat resolutions.
• Conduct Audits according to schedule.
• Complete Fraud Documentation.
• Report scanning numbers to Manager.
• Deliver premium guest service by providing information and assistance with a smile.
• Validate tickets to ensure guests have their own valid product before loading lifts.
• Work with Lift Operators and other teams to ensure lift lines are safely managed and loads are efficient.
• Maintain and secure departmental equipment - scan devices, radios, etc.
• Escalate issues to leadership as they arise, from safety to products.
• Other duties as assigned.

Skills

Team Lead

Customer Service

Communication

English Fluency

Job description

Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more.Apply today!

Select how often (in days) to receive an alert: Create Alert

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Summary: As a Lead Ticket Checker, you will play an essential role in creating an experience of a lifetime for our guests on the Lift Experience Team. The Lift Experience Team’s mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading. As a Ticket Checker, you will primarily work in the lift mazes by greeting guests by name and validating their access every time. You will play a unique role at our resorts by providing a fun, welcoming atmosphere for our guests while ensuring our products' integrity.

To Learn More, please review the Benefits Eligibility Summary

Job Specifications:

• Starting Wage:$22.00/hr - $29.22/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Timehours available

• Working between 8-10 hours/day
• Weekends and Holidays as needed
• Skill Level: Team Lead
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

Job Responsibilities:

• Lead the team in opening and closing duties
• Conduct Morning meetings and coaching conversations
• Track all Hot-seat resolutions
• Conduct Audits according to schedule
• Complete Fraud Documentation
• Report scanning numbers to Manager
• Deliver premium guest service by providing information and assistance with a smile
• Validate tickets to ensure our guests have their own valid product before loading our lifts
• Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and lifts are loaded efficiently
• Maintain and secure departmental equipment - scan devices, radios, etc.
• Escalate issues to leadership as they arise, from safety to products
• Other duties as assigned

Job Requirements:

• Must be able to communicate fluently in English
• Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces. May need to provide some of their own gear
• Must be able to work weekends and holidays as needed
• Must be able to handle high guest volumes in a professional manner
• Must adhere to safety standards and procedures. Be Safe is our number one value!

The expected pay range is$22.00/hr - $29.22/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 515576
Reference Date:07/14/2026
Job Code Function:Lift Experience

Nearest Major Market: Sacramento
Nearest Secondary Market: Elk Grove

Date: Jul 15, 2026 Location: Truckee, CA, US Company: Northstar California Resort Shift Type: Winter Seasonal 2026/2027