Lead the Scoop Squad: Ice Cream Shop Assistant Manager

oberweis; Naperville (IL); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Employee discounts

Growth opportunities

Team culture

Job summary

Oberweis in Naperville, IL, is seeking an Assistant Manager for our ice cream shop to support the Store Manager, lead the scoop squad, and ensure smooth operations while delivering exceptional service.

The role requires prior supervisory experience in food service, a positive attitude, strong communication, and the ability to thrive in a fast-paced environment with weekend/evening shifts.

Qualifications

• Prior supervisory experience in food service.
• Positive, upbeat attitude.
• Thrives in a fast-paced environment.
• Weekend/evening availability.

Responsibilities

• Leading and motivating our scoop squad.
• Delivering top-tier customer service.
• Managing shifts, schedules, and daily operations.
• Keeping the shop sparkling clean and organized.
• Handling inventory and ensuring stock of favorites.
• Engaging with customers during service and celebrations.
• Community relations and customer experience.

Skills

Leadership

Customer service

Communication

Problem-solving

Weekend availability

Job description

Oberweis in Naperville, IL, is seeking an Assistant Manager for our ice cream shop to support the Store Manager, lead the scoop squad, and ensure smooth operations while delivering exceptional service.

The role requires prior supervisory experience in food service, a positive attitude, strong communication, and the ability to thrive in a fast-paced environment with weekend/evening shifts.