Lead Teller & Customer Service Specialist

stbancorp; Irwin (Westmoreland County); On-site; USD 32,000 - 42,000; Full time

Job summary

stbancorp in Irwin, PA is seeking a branch-based customer service representative to handle daily banking transactions and deliver outstanding service. You will balance cash, process deposits and withdrawals, verify customer identities, and refer customers to specialists as needed.

The role involves assisting customers with various banking services, ensuring accuracy, and supporting branch leadership to achieve branch goals.

Qualifications

• High school diploma or equivalent required; retail banking training preferred.
• Two to five years general banking experience is expected.
• Experience with balancing reports and cash handling is a plus.

Responsibilities

• Balance cash window daily.
• Process deposits and withdrawals.
• Verify customer identities and protect against fraud.
• Accept checks for cashing and refer to branch management as needed.
• Provide services including money orders and other bank services.
• Support branch leadership and help meet sales/service goals.

Skills

Customer service

Cash handling

Balancing cash

Fraud awareness

Education

High School Diploma or equivalent

Job description

stbancorp in Irwin, PA is seeking a branch-based customer service representative to handle daily banking transactions and deliver outstanding service. You will balance cash, process deposits and withdrawals, verify customer identities, and refer customers to specialists as needed.

The role involves assisting customers with various banking services, ensuring accuracy, and supporting branch leadership to achieve branch goals.