Lead Technician, Operations

MSD; Rahway (NJ); On-site; GBP 49,000 - 77,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Paid holidays and vacation

Job summary

Merck & Co., Inc. is seeking a Packaging Lead to act as the day-to-day lead of packaging operations at the De Soto site. The role emphasizes leadership, safety, and quality through coaching, training, and strict adherence to GMP and SOPs.

The successful candidate will drive schedule adherence, collaborate with cross-functional teams, and promote continuous improvement in production processes within a fast-paced manufacturing environment.

Qualifications

• HS Diploma or equivalent plus 3+ years manufacturing or related experience.
• Experience with GMP and quality documentation.
• Strong leadership and coaching abilities.

Responsibilities

• Lead packaging operations on daily, weekly, and monthly schedules.
• Develop and coach team members; provide feedback during performance cycles.
• Ensure safety compliance, proper PPE, and incident reporting within 24 hours.

Skills

Adaptability

CNC Manufacturing

Coaching

Leadership

GMP

Inventory Management

Production Planning

Production Scheduling

Safety Compliance

Process Improvements

Meeting Facilitation

Education

HS Diploma or equivalent

Job description

For over 130 years, we have pioneered groundbreaking science. Today, we are driven by continuous innovation to develop breakthrough medicines, vaccines and technology. Rooted in direct experience on the farm and in the clinic, we work hand in hand with our customers every step of the way.

Our singular focus is to empower those who care for animals, helping them manage their vital responsibility with confidence. Because when it comes to animal health, no one sees it like we do.

Our De Soto Operations teams are the people that make our products. We work in the manufacturing plants with a “Safety First, Quality Always” mindset striving for continuous improvement. We work in the local plant connected to our global manufacturing network to ensure the highest quality of raw materials, intermediates and finished products.

This position as a Packaging Lead will be created to act as the day-to-day lead of packaging operations, with the following responsibilities:

Primary Responsibilities

• Employee Development & Leadership:
  • Models Company leadership principles and inclusive behaviours.
  • Provides coaching and supports skills development and process capabilities within their team.
  • Supports effective feedback and coaching within the team during the Performance Management cycle.
  • Is responsible for ensuring all operators receive appropriate training for all assigned tasks.
  • Supports the effective performance management of individuals in their teams.
• Safety Compliance:
  • Demonstrates a strong compliance mind-set (EHS and Quality) and continuously sets a high standard for themselves and others.
  • Follows safe operating instructions for all tasks and equipment.
  • Ensures that the right tools and equipment specified for the task are available and utilized.
  • Ensures that the correct personal protective equipment required is available and utilized.
  • To follow up any reported defects or workplace hazards immediately.
  • To report all accidents, incidents and near misses within 24 hours and to participate in investigation and identification of effective corrective and preventative actions.
• Quality Compliance:
  • Supports the on-time completion of Quality compliance tasks in relation to Deviation, CAPA and Change Control management.
  • Is responsible for all aspects of Quality Assurance including cGMP, RFT and good documentation practices and provides coaching to others.
  • Supports the update, review and approval of GMP documentation including, but not limited to:
    • SOP’s
    • MD’s
• Productivity:
  • Is responsible for the Daily, Weekly and Monthly schedule adherence of production activities within their department.
  • Build and maintain strong collaborations with different stakeholders throughout the Site Operations such as Operational Excellence, Engineering, Quality and R&D.
  • Supports the Packaging and Warehouse Team in creating a culture of continuous improvement and leads by example.
  • Supports initiatives for stabilizing and improving production processes.
  • Supports the effective application of Lean Six Sigma, Project Management and Change Management Tools.
  • Is responsible for the facilitation of an effective Tier 1 Meeting, including, but not limited to:
    • A visual status of training within the department.
    • A visual status of the completion of compliance tasks.
    • A visual status of schedule adherence.
    • Communication of key issues impacting the team.
• Financial:
  • Recognizes and investigates opportunities for financial savings.

Educational Requirements

• HS Diploma or equivalent Three (3)+ years Manufacturing or related experience.

#MSJR

The salary range for this role is: $65,100 - $102,500

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days

Required Skills

• Adaptability
• Adaptability
• CNC Manufacturing
• Coaching
• Computer Literacy
• Corrective Action Management
• Employee Training
• Fabrication Processes
• Good Manufacturing Practices (GMP)
• Inclusive Leadership
• Inventory Management
• Leadership Theories
• Machinery Operation
• Material Selection
• Meeting Facilitation
• Operational Efficiency
• People Management
• Process Improvements
• Production Planning
• Production Scheduling
• Safety Compliance
• Safety Protocols
• Schedule Adherence
• Site Operations
• Standard Operating Procedure (SOP) {+ 8 more}

Information for Eligible Candidates

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

Equal Employment Opportunity Statement

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

San Francisco Residents Only

We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Regular

Relocation: No relocation

VISA Sponsorship: No

Travel Requirements: No Travel Required

Flexible Work Arrangements: Not Applicable

Shift: 1st - Day

Valid Driving License: No

Hazardous Material(s): n/a

Job Posting End Date: 10/15/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.