Lead Technician for Home Automation, AV, Networking, Security

Jarvis Smart Homes LLC; Friendswood (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

A home automation company in Texas is seeking a highly skilled Lead Technician to join their team. The ideal candidate will have extensive experience in Wi-Fi and networking, home automation, and security systems. Key responsibilities include performing installations, overseeing technicians, and ensuring customer satisfaction. The position offers a competitive salary and various benefits, including health insurance and paid time off.

Qualifications

• Minimum of 2 years of experience managing others in a home automation and integrator environment.
• Strong troubleshooting skills and ability to resolve technical issues efficiently.
• Excellent project management skills.
• Excellent project management skills.
• Strong customer service orientation.

Responsibilities

• Perform installations and oversee low-voltage technicians and subcontractors.
• Assign tasks and manage project timelines and budgets.
• Troubleshoot and resolve technical issues on-site to ensure customer satisfaction.
• Deliver a white-glove customer service experience.
• Train and mentor junior technicians.
• Deliver a white‑glove customer service experience.
• Train and mentor junior technicians.
• Ensure compliance with safety standards.
• Handle programming, installation, orientation, and follow‑up service calls.

Skills

Wi-Fi/networking

Home automation

Surround sound and AV

Security cameras

Alarm systems

Project management

Customer service orientation

Job description

Benefits:

• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

Jarvis Smart Homes is seeking a highly skilled Lead Technician to join our team at Jarvis Smart Homes. The ideal candidate will have extensive experience in Wi‑Fi and networking, home automation, A/V, home theater, security cameras, and alarm systems. While this position will be leading others, it is also the expectation that the role will include installation and programming.

Responsibilities:

• Perform installations and oversee low‑voltage technicians and subcontractors.
• Assign tasks and manage project timelines and budgets.
• Troubleshoot and resolve technical issues on‑site to ensure customer satisfaction.
• Maintain accurate records of work performed and materials used.
• Manage inventory and ensure job site preparation and cleanup.
• Deliver a white‑glove customer service experience.
• Train and mentor junior technicians.
• Ensure compliance with safety standards.
• Handle programming, installation, orientation, and follow‑up service calls.

Qualifications:

• Minimum of 2 years of experience managing others in a home automation and integrator environment.
• Competency in Wi‑Fi/networking, home automation, surround sound and AV, home theater, security cameras, and alarm systems.
• Strong troubleshooting skills and ability to resolve technical issues efficiently - utilizing any and all resources to provide solutions.
• Excellent project management skills.
• Strong customer service orientation.