Lead Technician, Facility Services, Exterior Services

Walmart; Orlando (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a Lead Technician to oversee exterior services, ensuring exceptional service and customer satisfaction. This role requires expertise in commercial landscape management and exterior maintenance, along with strong leadership skills to guide a team effectively. You will be instrumental in fostering a safe and clean environment for customers while utilizing technology for work order management. Join a forward-thinking company that values its employees with competitive pay, comprehensive health benefits, and educational opportunities. If you are passionate about service excellence and team leadership, this is the perfect opportunity for you.

Benefits

Medical coverage

Vision coverage

Dental coverage

401(k) plan

Company-paid life insurance

Paid time off (PTO)

Short-term and long-term disability

Company discounts

Military Leave Pay

Education benefits

Qualifications

• 2+ years in commercial landscaping/exterior building maintenance.
• Proven leadership and training abilities in a team environment.

Responsibilities

• Lead a team of technicians for exterior services and customer satisfaction.
• Ensure maintenance of exterior spaces and adherence to safety practices.

Skills

Commercial landscaping experience

Leadership skills

Technology proficiency (phones, tablets, laptops)

Customer service orientation

Knowledge of planting and pruning techniques

Pest/disease management

Education

High school diploma or equivalent

Tools

Work order management software

Job description

Position Summary

At Walmart, we're seeking a dedicated Lead Technician, Facility Services, Exterior Services to join our team. In this role, you'll lead a team of exterior service technicians, working in partnership to ensure exceptional service delivery and customer satisfaction. Your expertise in commercial landscape management and exterior building/grounds maintenance will be instrumental in maintaining our exterior spaces, fostering a safe and clean environment for our valued customers.

What you'll do

You can be successful if you have:

• Minimum of 2 years' experience in the commercial landscaping/exterior building maintenance and leading teams
• Proven leadership skills with the ability to facilitate required on the job training on processes, equipment usage and asset safety practices to ensure an injury free working environment
• Proficiency in utilizing technology (phones, tablets, laptops) for work order management and record-keeping
• Willingness and ability to perform landscaping tasks such as cutting grass, weed management, and other landscaping tasks with or without the use of specialized equipment
• Knowledge of planting, pruning techniques, and pest/disease management through chemical applications
• Experience in commercial exterior maintenance including irrigation, pressure washing, and exterior building/grounds maintenance
• Strong customer service orientation, with the ability to troubleshoot and prioritize work
• Commitment to upholding company policies, procedures, and standards of ethics, integrity, and safety

Education

High school diploma or equivalent is required.

Certifications

Valid, state-issued driver's license.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or