Lead Technician (A/V - Audio Video; Low Voltage)

Audio-Warehouse; Charleston (SC); On-site; USD 71,635,000 - 91,693,000; Full time

Benefits offered by this job

401(k)

Health insurance

Company van

Paid training

Paid time off

Job summary

Audio Warehouse in Charleston, SC is seeking a skilled Lead Technician to spearhead installations on high-end residential projects, from prewire to final programming. You will lead on-site teams and ensure top-tier craftsmanship on every job.

Role covers installing and troubleshooting A/V, networking, lighting, and security systems; programming automation platforms; and reading blueprints, with travel across the Charleston area.

Qualifications

• Minimum 2+ years of hands-on low-voltage integrated systems experience.
• High school diploma or equivalent is required.
• Valid driver's license with clean record required.
• Ability to pass a background check.

Responsibilities

• Lead installations from prewire through trim to final commissioning and programming on high-end residential projects.
• Install, configure, and troubleshoot audio/video, networking, lighting, and security systems and components.
• Program and configure automation platforms (Savant, Control4, Crestron, Lutron, or similar).
• Read and interpret blueprints, diagrams, floor plans, and product manuals.

Skills

Lutron Savant Control4 Crestron

Networking & IT experience

AV signal flow

Security systems

Education

High school diploma or equivalent

Valid driver's license

Job description

Lead Technician

Charleston, SC • Field-Based (On-Site at Client Job Sites) • Full-Time $25.00 – $32.00/hr, commensurate with experience

Audio Warehouse has spent over 40 years building an award-winning reputation for premier, custom technology integration across Charleston and the Lowcountry. We are seeking an experienced Lead Technician to spearhead installations on the region’s most ambitious residential projects, overseeing everything from prewire to final programming.

About Audio Warehouse

Founded in 1985, Audio Warehouse holds the elite Cinergy Certified status, has received brand-level awards from Lutron, Savant, Samsung, Sony, Alarm.com and is a CEDIA award recipient — recognition that reflects a team respected and peer-reviewed across the custom integration industry.

We take pride in doing the job right and building relationships that last. We partner with architects, designers, and builders from a project's earliest design stages, then stay on as the homeowner's technology partner for service, retrofits, and updates for years after the project wraps.

Our work spans high-performance residential AV, architectural and linear lighting, automated shades, enterprise networking, cinema-grade home theaters, whole-home audio, security and surveillance, outdoor entertainment, and energy management.

Compensation & Benefits

• $25.00 – $32.00/hr: based on experience
• 401(k): retirement plan
• Health insurance: company-subsidized
• Company van: no need to put miles on your own vehicle
• Paid training and ongoing manufacturer certifications
• Paid time off: in addition to 5 paid holidays plus your birthday

What You'll Do

• Lead installations from prewire through trim to final commissioning and programming on high-end residential projects — you're the one other techs and clients look to on-site
• Install, configure, and troubleshoot audio/video, networking/data, lighting, and security systems and components
• Program and configure automation platforms (Savant, Control4, Crestron, Lutron, or similar)
• Read and interpret blueprints, diagrams, floor plans, and product manuals
• Install, terminate, and troubleshoot low-voltage cabling, panels, and junction boxes
• Diagnose root-cause issues on both simple and complex systems — not just swap parts
• Travel to job sites across the Charleston area
• Interact directly with clients, builders, designers, and architects, representing Audio Warehouse's standard of craftsmanship
• Maintain your company van, tools, and equipment

What We're Looking ForRequired — experience with a minimum of one of the following disciplines:

• Lutron, Savant, Control4, Crestron, or similar systems
• Networking and IT experience
• Knowledge of audio/video signal flow
• Experience with security systems

Also required:

• Minimum 2+ years of hands-on low-voltage integrated systems experience (or equivalent hands-on study)
• High school diploma or equivalent
• Valid driver's license with a clean driving record
• Able to pass a background check

Preferred:

• Industry credentials (CEDIA, AVIXA, manufacturer certifications)
• Prior experience leading a crew or job site

Core Competencies:

• Strong customer service skills and professional appearance
• Sound judgment and creative problem-solving, including negotiation and conflict resolution
• Comfortable working independently and leading others
• Balances competing priorities and tight deadlines
• Motivated to keep learning new technologies

Physical Requirements

• Able to independently lift items up to 50 lbs
• Capable of sitting, standing, kneeling, and climbing for extended periods
• Comfortable on ladders, scaffolding, and scissor lifts