Lead Technician

RDO Equipment Co.; Town of Texas, New Braunfels (WI, TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a skilled Service Technician to join their team. This role involves diagnosing and repairing machinery with a focus on quality and safety. The ideal candidate will possess excellent mechanical and customer service skills, and will thrive in a collaborative environment. With opportunities for training and development, this position offers a competitive salary and a bonus for experienced technicians. If you're ready to take your career to the next level in a supportive workplace, this is the opportunity for you!

Benefits

Profit Sharing

Comprehensive Benefits Package

Training and Development Opportunities

Qualifications

• Excellent mechanical skills and ability to perform maintenance functions.
• Strong customer service skills and teamwork commitment.

Responsibilities

• Diagnose, inspect, and repair machinery and components.
• Maintain a clean work area and care for shop tools.

Skills

Mechanical Skills

Customer Service Skills

Organizational Skills

Strong Computer Skills

Oral and Written Communication Skills

Education

Graduation from Diesel Technology Program

Tools

Hand Tools

Pneumatic Tools

Job description

Description

Up to a $5,000 Sign On Bonus for a Limited Time Only!
*Exclusive Offer for Experienced Diesel Technicians*
**Terms and Conditions Apply**

This individual will be responsible for the effective repair of machinery and components at high levels of quality. Their work must be completed in a safe, professional and timely manner. Based upon their level of expertise, the Service Technician may work under direct supervision. This individual must be able to perform quality work as efficiently and profitably as possible, work overtime and weekends on occasion.

$27 - $43+ / hour

Compensation & Benefits:

• Eligible for profit sharing which is based on department profitability and individual performance


• Comprehensive benefits package


• Training and development, as well as opportunities to grow within the organization

Specific Duties Include:
* Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
* Document machine information and repairs completed on work order, including parts and fluids used.
* Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
* Identify and communicate solutions for customer service opportunities in the dealership's area of responsibility
* Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
* Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
* Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
* Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
* Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
* Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
* Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:
* Excellent mechanical skills
* Trade-specific tooling, including hand and pneumatic tools
* Strong computer skills
* Excellent customer service skills
* Ability to assemble and perform maintenance functions on equipment
* Strong oral and written communication skills
* Strong organizational skills
* Graduation from related diesel technology program preferred
* Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.