LEAD TECHNICIAN

HighGround; Fort Myers (FL); On-site; Full time

Job summary

HighGround is seeking a Lead Technician responsible for leading a team in restoration projects. This role requires managing site operations, ensuring compliance with safety standards, and providing excellent customer service. Candidates should have a high school diploma, relevant experience, and a strong commitment to quality work.

Benefits

Medical, Dental and Vision Coverage

401k with generous company matching

Paid Vacation, Sick time and Holidays

Company paid life insurance

Long/Short term Disability

Qualifications

• 1-2 years of experience in construction, plumbing, water mitigation, or carpentry preferred.
• Must have a valid driver’s license.
• Ability to lift 50 pounds or more.

Responsibilities

• Supervise a team of technicians and manage daily operations on job sites.
• Ensure all work adheres to safety and quality standards.
• Document drying progress and communicate client needs effectively.

Skills

Team Management

Safety Compliance

Client Communication

Attention to Detail

Education

High school diploma or equivalent

IICRC certification in water damage or mold remediation

Job description

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This range is provided by HighGround. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$23.00/hr - $28.00/hr

Position Summary

The Lead Technician is a key leadership role responsible for managing and working alongside a team of technicians to ensure the successful completion of restoration projects. This position involves overseeing the day-to-day operations on job sites, ensuring that all work is conducted safely, efficiently, and to the highest quality standards. The Lead Technician is also responsible for maintaining a professional image, adhering to Standard Operating Procedures (SOPs), and providing excellent customer service.

Essential Functions

• Team Management: Supervise a team of technicians to oversee job projects from start to finish, ensuring that all tasks are completed according to plan and within the designated time frame.
• SOP and Safety Compliance: Ensure that your team strictly follows SOPs, maintaining safety, quality, and a professional image on all job sites.
• Demolition Execution: Conduct clean, safe, and precise demolition using hand and power tools, ensuring that all work is performed efficiently and with minimal disruption to the property.
• Drying Documentation: Document drying progress using state-of-the-art moisture meters, ensuring accurate and thorough records of moisture levels and drying effectiveness.
• Client Communication: Communicate with the In-Home Sales Specialist to report additional services needed that were not captured on the initial job ticket, ensuring that all client needs are addressed.
• Vehicle Operation: Drive a company vehicle to and from job sites, adhering to all state traffic laws and company policies to ensure the safety of yourself and others on the road.
• Compliance Task Completion: Complete all applicable compliance tasks in DASH on a daily basis, ensuring that all work complies with industry standards and company policies.
• Attention to Detail: Maintain strong attention to detail to ensure that our customers receive excellent service, with all aspects of the job handled with care and precision.
  
  

Qualifications

• Highschool diploma or equivalent required
• Have an attitude of continued improvement and willingness to help others
• Possess working knowledge or 1-2 years of experience related to the construction, plumbing, water mitigation and/or carpentry strongly preferred
• Hold an IICRC certification in water damage or mold remediation preferred
• Valid driver’s license
  
  

Physical Requirements

• Ability to lift 50 pounds or more
  
  

Our Benefits Include

• Medical, Dental and Vision Coverage, with 4 medical plans
• Company paid life insurance and Long/Short term Disability
• 401k with generous company matching
• Paid Vacation, Sick time and Holidays
• Bi-Weekly compensation
• Base pay plus commission

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Specialty Trade Contractors

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