Lead Technician

Audio Video Intelligence (AVI); Easton (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Audio Video Intelligence (AVI), a leader in audio/video integration with over 25 years of industry experience, is seeking a full-time Audio Video Technician and Programmer. This role involves complete installation, programming, and troubleshooting of various audio/video systems, requiring self-motivation and excellent communication skills in a dynamic working environment.

Qualifications

• Minimum of 3 years of field experience required.
• Strong verbal and written communication skills essential.
• Ability to work on rotating 'on-call' service schedule.

Responsibilities

• Complete complex audio/video installs and setups.
• Perform advanced troubleshooting and programming of systems.
• Provide support for legacy and third-party systems.

Skills

Communication

Problem-Solving

Attention to Detail

Time Management

Technical Proficiency

Education

CEDIA ESTIII certification

Control4 Tech 2 certification

Completed Alarm.com Academy

Job description

Job Overview:
Audio Video Intelligence, located in Easton, MA, is expanding. Currently hiring positions in Massachusetts and our new Lakes Region, NH location. We are a well-established, privately-owned company with over 25 years of experience in the industry, a CE Pro top 100 integrator 18 years in a row.

Position: Audio Video Technician and Programmer (Full-time)

Job Summary:

Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

• Requires excellent communication skills
• Self-motivated, task-driven, and able to apply “best practices” theory
• Excellent problem-solving skills
• Ability to create and execute in the field solutions
• Ability to use hand and power tools

Develop and maintain proficiency in the following areas:

Key Job Responsibilities:

• Complete complex audio/video installs, setup, and calibration
• Control system design (control/lighting/shading) and Theater room installation
• Satellite/Cable systems setup and install
• Advanced troubleshooting of simple and complex systems
• Advanced networking/data system design, installation, and setup
• Complete programming of advanced systems (Control Brand)
• Complete (Brand) training (lighting/shading)
• Support of legacy and/or third-party products and systems
• Complete understanding of multi-room systems and setup
• Advanced understanding of security system programming and design
• Advanced understanding of Bose single room and multi-room solutions
• CEDIA ESTIII and Control4 Tech 2 certifications
• Completion of Alarm.com Academy
• Completion of ProSource University within the first year of employment

Minimum Job Requirements:

• Strong verbal and written communication skills
• Highly detailed, organized, and multitask driven
• Ability to work on rotating “on-call” service schedule
• Proficient in all Senior level qualifications
• Assist in training and evaluation of up to Senior level technicians
• Excellent skills with desktop and mobile computing
• Clean driving record and background check (required for DCJS certification)
• Minimum of 3 years of field experience

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.