Lead Technical Underwriter – Senior Mastery

MassMutual; United States; Remote; USD 152,000 - 200,000; Full time

Job summary

An established industry player is seeking a Lead Technical Underwriter to provide expert guidance in underwriting practices and compliance. This remote opportunity involves leading projects, developing competitive guidelines, and ensuring adherence to regulatory standards. The role requires a deep understanding of both medical and non-medical underwriting, alongside strong analytical skills to interpret data trends. Join a company that values inclusivity and mutual support, where your contributions will help secure the future for countless individuals and families. If you are passionate about underwriting and ready to tackle new challenges, this is the perfect opportunity for you.

Qualifications

• 10+ years of relevant experience in Insurance Underwriting.
• Strong understanding of underwriting policies and regulatory compliance.

Responsibilities

• Guide field force and home office staff on underwriting issues.
• Review contestable claims and track trends for sound practices.

Skills

Insurance Underwriting

Regulatory Compliance

Data Analysis

Communication Skills

Problem Solving

Education

High School Diploma or GED

Bachelor’s Degree

Tools

Microsoft Office Suite

Job description

Lead Technical Underwriter – Senior Mastery

Pay Competitive

Location Remote

Employment type Full-Time

Job Description

Req#: R13892

REMOTE OPPORTUNITY

Role Characteristics & Responsibilities

Provides guidance to the field force and home office staff regarding underwriting problems and requirements. Role may include responsibilities such as leadership of underwriting policy & strategy projects, underwriting representation on product development initiatives, reinsurance negotiations, and day-to-day vendor oversight. May act as primary underwriting liaison to other departments.

• Demonstrate a strong understanding of our underwriting policies, guidelines, practices and procedures and a willingness to champion changes to improve processes while maintaining morbidity expectations.
• Have a strong working knowledge of the regulatory environment, compliance, claims reviews, product development and the maintenance of MassMutual’s non-medical underwriting manual.
• Provide technical expertise for the department in all areas of medical and non-medical underwriting. This could be on individual cases or in monitoring trends at MassMutual and in the industry.
• Develop recommendations for new and competitive underwriting guidelines with research, documentation, marketing, and presentations.
• Think critically and problem solve using data to drive toward resolution.

Compliance:

• Responsibility for making sure that we are compliant with all MassMutual as well as any state or Federal legal obligations in the underwriting area.

Claims reviews:

• Review contestable claims.
• Track for possible trends and to validate that our current underwriting practices are sound, and measures are in place.
• Provide recommendations based on the trending output, e.g., potential guideline changes or targeted training.
• Point of contact for any other claims concerns or issues that may require underwriting expertise.

Product Development:

• Participate in new product development and will need to communicate all new product initiatives/changes to the department.
• Make recommendations on new underwriting guidelines that apply.

Additional Support

• Provide support with other work items as assigned by Head DI Underwriter, e.g., guideline reviews, training and overall risk oversight and governance, working closely with Head Underwriter.
• Be forward thinking by looking for synergies across product lines (Life, DI and LTC) for commonality in developing guidelines and underwriting requirements with the objective of growing our concur business.
• Interpret large sets of data and effectively communicate data trends.
• Consults with stakeholders on core issues and watch list items openly share knowledge, information, and feedback, collaborating to identify solutions and supporting team success.
• Lean into new challenges as they arise. Be comfortable with ambiguity.
• Handles projects with a sense of urgency based on business prioritization.
• Distill information into concise summaries and tools for diverse internal audiences.

Required Qualifications

• High school diploma or GED
• 10+ years of relevant work experience in Insurance Underwriting

Preferred Qualifications

• Bachelor’s Degree
• Industry exams completed, e.g., ALU 101, 201, 202, LOMA, ALMI, FMLI, ALU, FALU, DIA, DIF, RHU
• Large Case Approval limits without second signature
• 10+ years of insurance practices, underwriting standards, and operations
• Strong written and verbal communication skills
• 7+ years experience with Microsoft Office Suite

Salary Range:

$152,100.00-$199,600.00

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

About the company

The Massachusetts Mutual Life Insurance Company, also known as MassMutual, is a Springfield, Massachusetts-based life insurance company. MassMutual provides financial products such as life insurance, disability income insurance, long term care insurance, retirement/401 plan services, and annuities.