Lead Technical Trainer

ABB Inc.; Cary (NC); Hybrid; USD 90,000 - 130,000; Full time

Job summary

ABB Inc. in Cary, NC seeks a Technical Training and Development leader to deliver and support the EL Services training curriculum.

You will run the Services Training center day-to-day, ensure high-quality content, and manage both internal and 3rd party instructors to meet safety and certification standards. The role emphasizes cross-functional collaboration with Product, Factory, and Services, requires 30% travel, and demands digital content development capabilities.

Qualifications

• Bachelor degree in electrical engineering or similar technical field.
• Minimum 5 years in Power Delivery and training, or 7+ years in field service with related education.
• Experience in technical content development and instructor materials.
• Strong cross-functional relationships (Product, Factory, Services).
• Ability to manage multiple priorities and meet deadlines.
• Based in or near Cary, NC; travel up to 30% domestically.
• Candidates must have work authorization to work in the US.

Responsibilities

• Oversee day-to-day operations of the Services Training center in Cary, NC with safety compliance.
• Own the EL Services training curriculum content, including new and legacy offerings.
• Ensure instructors meet requirements and provide safe learning environments.
• Qualify 3rd party training suppliers and support technical projects as needed.

Skills

Power Delivery

Training delivery

Instructor development

Cross-functional collaboration

Independent work

Travel readiness

Education

Bachelor's degree in electrical engineering

Associate degree or technical certificate

HS diploma/GED

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Technical Training and Development Manager

The work model for the role is: Hybrid, Cary, NC

Your role and responsibilities

In this role you will be responsible for delivering and supporting the technical training needs for Services North America, in EL Service division in US, providing technical expertise to the EL Services technical training curriculum.
You will support the EL Services Strategic Training Leader to establish, deliver & meet the strategic training direction/priorities set by the business and technical training and development team.

You will be mainly accountable for:

• Responsible for the day-to-day activities of the Services Training center in Cary, NC. This includes compliance to all regulatory & non-regulatory ABB safety requirements (Reporting of Risk assessments, Safety Hazards, SOTs), equipment management, & facility maintenance.

• Oversee the technical content of the EL Services training curriculum. This includes development of new product Service offerings/trainings, development of legacy ABB product Service offerings/trainings, collaboration with 3rd party content development teams; Establish/manage the technical training course master schedule, & ensuring resources such as training material, course instructors, equipment are prepared in advance of scheduled class.

• Ensure assigned course instructors meet instructional requirements - internal certification, ability to provide a safe learning environment (Classroom & Lab), Accuracy (attendance, delivery of content, certification requirements)

• Select & ensures training compliance of 3rd party suppliers; Support technical projects/discussions as needed by the business.

Qualifications for the role

• Bachelor degree in electrical engineering, or similar technical field or higher education

• Minimum 5 years of experience with focus on Power Delivery equipment AND training experience, OR Associate degree PLUS minimum 7 years related experience in Field service type role, OR Technical certificate, and/or HS diploma/GED PLUS 12 years related experience.

• Previous training experience to include Technical content development, delivery, and instructor development materials

• Strong cross-functional relationships (Product, Factory, Services)

• Ability to work independently, manage multiple priorities & meet business timelines & deliverables

• Experience supporting Electrical Services or Products, a plus; LV and MV experience preferred

• This position must be based in or near to Cary, NC

• Travel up to 30%, domestic

• Candidates must already have a work authorization that would permit them to work for ABB in the US.

ABB benefits summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

• Choice between two dental plan options: Core and Core Plus

• Vision benefit

• Company paid life insurance (2X base pay)

• Company paid AD&D (1X base pay)

• Voluntary life and AD&D - 100% employee paid up to maximums

• Short Term Disability - up to 26 weeks - Company paid

• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

• Parental Leave - up to 6 weeks

• Employee Assistance Program

• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions

• Employee Stock Acquisition Plan (ESAP)

Time off

Salaried exempt positions are provided vacation under a permissive time away policy.

Equal Employment Opportunity

ABB is an Equal Employment Opportunity and Aff…?

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Aff…?

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.