Lead Technical Program Manager- Strategy, Governance & Enablement

JPMorganChase; Jersey City (NJ); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorganChase is seeking a Lead Technical Program Manager within IPCS Infrastructure Platforms Client Solutions Ops Enablement & Transformation. You will guide operating rhythm, governance, leadership communications and enablement programs to support consistent execution across IPCS.

The role demands a highly organized, proactive professional who can manage competing priorities and translate complex information into clear insights.

Qualifications

• 5+ years leading complex technology programs in large organizations.
• Proven ability to translate strategy into executable plans and governance.
• Strong communication with executives and cross-functional partners.
• Experience with AI-enabled project management and data sensitivity.

Responsibilities

• Drive IPCS operating rhythm, governance forums, and leadership priorities.
• Lead planning and execution of leadership forums, reviews, offsites, and updates.
• Partner with leadership to shape priorities, annual planning, and initiatives.
• Develop leadership materials, presentations, and decision-support content.
• Promote AI-assisted governance with human review and delivery alignment.
• Support change adoption, readiness, and execution of strategic initiatives.
• Lead people enablement, culture, recognition, learning, and engagement.
• Coordinate cross-functional work with HR, Finance, Transformation, and Business Management.

Skills

Technical PM

Leadership

Executive comms

Stakeholder mgmt

AI-enabled PM

Portfolio governance

Change management

Cross-functional

Risk management

Job description

Job Description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager within JPMorganChase Infrastructure Platforms Client Solutions Ops Enablement & Transformation, you will help drive the operating rhythm, governance forums, leadership communications, and enablement programs that support consistent execution across IPCS. You will partner closely with the Ops Enablement lead and IPCS leadership team to help shape priorities, coordinate execution, and strengthen the operating model. The role requires a highly organized and proactive professional who can manage competing priorities, build strong relationships, develop executive-level materials, and translate complex information into clear, actionable insights. You will help advance leadership priorities by bringing structure, follow-through, and clarity to strategic planning, portfolio transparency, change adoption, and team engagement.

Job responsibilities

• Drive execution of IPCS operating rhythm, governance forums, and leadership priorities.
• Lead planning and execution of leadership forums, strategic reviews, offsites, and executive communications.
• Partner with leadership to shape strategic priorities, annual planning processes, and organizational initiatives.
• Develop leadership materials, presentations, communications, and decision-support content.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements
• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
• Support change adoption, organizational readiness, and execution of key strategic initiatives.
• Lead people enablement, culture, recognition, learning, and engagement programs.
• Coordinate cross-functional efforts across HR, Finance, Transformation, and Business Management partners.
• Support leadership objectives through structured follow-through, stakeholder alignment, and execution management.

Required Qualifications, Capabilities, And Skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Experience or equivalent expertise in business management, strategic planning, governance, program management, organizational enablement, or operational leadership roles within large organizations.
• Demonstrated proficiency in executive communications, governance, business planning, leadership support, and organizational initiatives.
• Strong organizational and program management skills, with the ability to manage multiple priorities, coordinate complex deliverables, and drive execution across competing demands.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Proven ability to develop executive-level materials, drive change adoption, support organizational initiatives, and translate complex information into clear, actionable insights.
• Advanced stakeholder management and influencing skills, establishing trusted relationships and driving alignment across leadership, business, and partner organizations.
• Lead the IPCS communications and engagement strategy, building effective channels, content, and stakeholder communications across IP, partner organizations, and Business Technology teams.

Preferred Qualifications, Capabilities, And Skills

• Prior experience as a Product Manager, Technical Product Manager, or in a blended TPM/PM role.
• Experience improving enterprise intake/demand management and service experience (e.g., service catalogs, workflow automation, customer comms).
• Experience operating in regulated environments with meaningful security/risk stakeholders (product security, cyber ops, controls).

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.