Lead Technical Program Manager

JPMorganChase; Plano (TX); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health care coverage

Retirement plan

Job summary

JPMorganChase in Plano, TX seeks a Lead Technical Program Manager to guide complex technology programs, drive end-to-end delivery, and align initiatives with business goals across the firm.

You will lead senior teams, manage budgets, apply AI-enabled planning, governance, and risk management, coordinating with stakeholders at the highest levels to ensure quality and on-time outcomes.

Qualifications

• 5+ years of experience in technical program management leading complex technology projects in a large organization.
• Experience using enterprise-enabled AI capabilities to support program management workflows.
• Ability to review AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Advanced stakeholder management with the ability to influence decision-making across cross-functional teams and clients.
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment.

Responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.
• Use enterprise-authenticated AI capabilities within the work environment to accelerate program planning and risk synthesis, validating outputs and handling data according to sensitivity requirements.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain momentum.
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables.
• Utilize advanced analytical reasoning to assess program performance and drive data-driven improvements.
• Champion the adoption of agile methodologies and technical solutions within the team.
• Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Skills

Technical program management

AI-enabled planning

Stakeholder management

Budget management

Agile leadership

Job description

Role Overview

Leverage your deep technical expertise and leadership to guide cutting‑edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Corporate Technology – Engineering and Architecture team, you will drive the successful delivery of complex technology projects and programs that will help reach business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high‑performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision‑making to achieve mutually beneficial outcomes. As a subject‑matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

In this role you will also assume some Chief of Staff duties, you will help structure priorities, surface trade‑offs, anticipate issues, and drive accountability across a complex set of leaders and partners, with regular visibility and engagement at the highest levels. You will also oversee the global site leader program and lead select strategic programs as they arise, bringing structure, governance, and disciplined execution to initiatives that require senior‑level attention and end‑to‑end ownership.

Job Responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on‑time delivery of technology solutions.
• Use enterprise‑authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive‑ready updates), validating outputs and handling data according to sensitivity requirements.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum.
• Collaborate with cross‑functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals.
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data‑driven optimizations to enhance efficiency and effectiveness.
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team.
• Promote reuse‑first, AI‑assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Required Qualifications, Capabilities, And Skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
• Demonstrated experience using enterprise‑authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI‑assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision‑making across cross‑functional teams and clients.
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on‑demand access to shared pools of applications and services.
• Proven track record of effectively managing resources, budgets, and high‑performing teams in a fast‑paced, agile environment.
• Demonstrated proficiency in applying analytical reasoning and problem‑solving techniques to break down business, technical, or operational objectives into manageable tasks and activities.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Statement

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.