Lead Technical Program Manager - Chief of Staff, Markets

JPMorganChase; Jersey City (NJ); Hybrid; USD 150,000 - 230,000; Full time

Job summary

JPMorganChase seeks a Lead Technical Program Manager to drive complex technology programs in the Commercial & Investment Bank. You will guide planning, risk management, and execution, leveraging AI capabilities and cross-functional collaboration to meet business goals.

Strong stakeholder management and Chief of Staff experience are essential. The role emphasizes agile governance, budget oversight, and delivering high-quality programs through senior teams in a fast-paced environment.

Qualifications

• Advanced stakeholder management and cross-functional collaboration
• Proven Chief of Staff responsibilities or equivalent
• Experience managing resources, budgets and high-performing teams
• Strong analytical reasoning and problem-solving for complex objectives
• Proficiency with enterprise AI capabilities in program management
• Experience facilitating agile governance and delivery
• Vendor product knowledge to enable on-demand access to shared services

Responsibilities

• Develop and execute comprehensive project plans with timelines and resources
• Champion agile methodologies and drive continuous improvement
• Identify and mitigate risks, building contingency plans
• Collaborate with engineering, product and business stakeholders to define scope and deliverables
• Analyze program performance and implement data-driven optimizations
• Review and validate AI-assisted plans, ensuring data sensitivity and governance
• Lead Chief of Staff responsibilities and cross-team coordination

Skills

Stakeholder management

Chief of Staff experience

Vendor relations

Analytical reasoning

Agile methodologies

AI capabilities usage

Program management

Education

Formal degree in software engineering or related field

Job description

Job Description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

Job Description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

Job Description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in the Commercial & Investment Bank, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Work on Chief of Staff responsibilities
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Required Qualifications, Capabilities, And Skills

• Formal degree or certification on software engineering concepts and 5+ years applied experience
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Proven track record in Chief of Staff roles or responsibilities
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• The ideal candidate is self-motivated, thrives in a fast-paced environment and excels at managing multiple priorities
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.

Preferred Qualifications, Capabilities, And Skills

• Experience supporting Equities, Prime Brokerage, Securities Financing, and/or Broker-Dealer platforms, including familiarity with front-to-back trade workflows (trade capture, risk, margin, confirmations, settlements)
• Experience with establishing program governance and data and metrics driven status reporting

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.