Lead Technical Program Manager

Jobgether; United States; Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible remote work

PTO 25 days

Health insurance

Wellness stipend

Parental leave

Flexible hours

London office access

Career development

Job summary

Jobgether is seeking a Senior Technical Program Manager to own a portfolio of complex, cross-team engineering programs, including platform releases, enterprise integrations, and high-impact client commitments. You will translate client requirements into actionable work with product managers and engineering leads, ensuring realistic timelines and visible progress.

The role emphasizes risk management, cadence design, sprint support, and stakeholder reporting.

Qualifications

• 8+ years of experience as a Technical Program Manager in AI/ML or platform infra.
• Proven track record delivering complex, cross-functional programs with multiple teams and high business impact.
• Experience managing enterprise or Tier 1 client delivery with realistic scheduling and risk communication.
• Strong technical fluency: understanding system architectures, APIs, integration design, and platform dependencies.
• Engineering background or transition from software engineering into program management is highly desirable.
• Excellent planning, organizational, and communication skills with the ability to align diverse stakeholders.

Responsibilities

• Own a portfolio of cross-team engineering programs including platform releases and enterprise integrations.
• Translate client requirements into actionable engineering work with product managers and leads.
• Establish readiness gates and maintain a single view of open client requests, ownership, status, and delivery dates.

Skills

Program management

Cross-functional leadership

Stakeholder management

Risk management

AI/ML familiarity

Scheduling & planning

Documentation

Job description

Accountabilities

• Own a portfolio of complex, cross-team engineering programs, including platform releases, enterprise integrations, technical migrations, and high-impact client commitments.
• Manage engineering requests from Tier 1 enterprise clients, overseeing intake, scoping, prioritization input, sequencing, and delivery tracking.
• Translate client requirements into clear, actionable engineering work in collaboration with product managers, engineering leads, and client-facing teams.
• Establish readiness gates before external commitments are made, maintain realistic timelines, and provide a single reliable view of open client requests, ownership, status, and delivery dates.
• Anticipate conflicts between client demands and product roadmap priorities, surface trade-offs early, and recommend practical solutions.
• Design and maintain operating cadences that help engineering and product teams stay aligned, make timely decisions, and document outcomes without unnecessary meetings.
• Support sprint planning, standups, retrospectives, and demos, coordinating broader cross-team reviews when required.
• Create and maintain detailed workback plans, dependency maps, project trackers, and delivery schedules, ensuring ownership and progress remain visible.
• Keep project management tools, such as Linear, accurate and actionable, with issues properly assigned, estimated, labelled, and updated.
• Maintain trusted reporting views for production bugs, blocked work, in-flight programs, and client commitments so stakeholders can access status without additional meetings.
• Identify technical, operational, and schedule risks early, challenge unrealistic plans, resolve cross-team blockers, and elevate decisions to leadership when appropriate.
• Coordinate incident and client-interruption response through a designated first-responder process, ensuring urgent issues are routed and addressed without unnecessarily disrupting engineering teams.
• Produce clear weekly written updates for stakeholders and leadership, adapting the level of detail to the complexity of each program.
• Support product and engineering leaders with OKR tracking, progress reporting, and visibility into risks or deviations from objectives.
• Develop reusable templates, operating procedures, delivery frameworks, and automation that improve efficiency across the wider technical program management function.
• Mentor junior program managers, coordinate shared program activities, contribute to hiring interviews, and bring effective practices from leading AI-native engineering organizations into the team.

Requirements

• At least 8 years of experience as a Technical Program Manager, ideally within AI/ML, platform infrastructure, developer tooling, or related technical environments.
• A proven track record of independently delivering complex, cross-functional programs involving multiple teams, external deadlines, technical dependencies, and significant business impact.
• Experience managing engineering delivery commitments for enterprise or Tier 1 clients, including requirement clarification, realistic scheduling, risk communication, and stakeholder alignment.
• Strong technical fluency, including the ability to understand system architectures, APIs, integration design, platform dependencies, and technical trade-offs without directly owning engineering implementation.
• An engineering background is highly desirable, particularly experience transitioning from software engineering or another technical discipline into program management.
• Excellent planning and organizational skills, with the ability to turn ambiguous requirements, incomplete specifications, and competing stakeholder perspectives into clear plans and recommended actions.
• Exceptional written and verbal communication skills, with the ability to adapt updates for senior leadership, technical leads, and client-facing teams.
• Experience creating and maintaining dependency maps, workback schedules, delivery dashboards, escalation frameworks, and structured reporting processes.
• Demonstrated ability to identify risks proactively, challenge optimistic delivery estimates, resolve blockers directly, and reduce unnecessary escalations to senior leadership.
• Experience mentoring other program managers and developing reusable templates, workflows, and operating practices that improve team-wide performance.
• A track record of introducing tools, automation, or new ways of working that measurably reduce operational overhead and improve delivery efficiency.
• Strong judgment, autonomy, and stakeholder-management skills, with the ability to balance delivery discipline against the need for speed and flexibility.
• Familiarity with AI-native engineering workflows and an interest in using AI tools to improve planning, coordination, reporting, and execution.
• Experience in a high-growth scale-up or an organization building infrastructure while simultaneously operating it under real customer workloads is an advantage.
• Ability to work remotely from within Canada and maintain regular working-hours overlap with teams based in London.

Benefits

• Flexible remote work: Work from anywhere within your home country in Canada, the United States, or Latin America, subject to the role's location requirements.
• Paid time off: 25 days of PTO plus public holidays, with a flexible time-off approach.
• Health coverage: Health insurance or private medical coverage.
• Wellness and development: A monthly stipend to support fitness, wellness, and learning and development.
• Enhanced parental leave: Additional parental leave provisions for parents through birth, adoption, or surrogacy.
• Flexible working hours: Flexibility to organize your schedule while maintaining collaboration with international teams.
• Office access: Access to the company's London office at The Shard when visiting.
• Career development: Opportunities to influence engineering delivery practices, mentor other program managers, and help shape a growing technical program management function.
• Specific salary figures, retirement contributions, and additional compensation details were not disclosed in the provided job description.