Lead Technical Product Manager

Automatic Data Processing, Inc.; Alpharetta (GA); On-site; USD 93,000 - 230,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Matched Retirement Savings

Wellness Program

Short- and Long-Term Disability

Charitable Contribution Match

Holidays

Personal Days

Paid Volunteer Time Off

Job summary

ADP in Alpharetta, GA is seeking a Lead Technical Product Manager who combines product sense with AI expertise to drive strategic initiatives. You will partner with engineering and leadership to shape direction, translate user insights into actionable plans, and deliver high-impact AI-powered solutions.

The role emphasizes turning ambiguity into clear execution plans, establishing KPIs/OKRs, and owning outcomes across product and platform layers.

Qualifications

• 5+ years in Technical Product Management, Solutions Architecture, or Software Engineering, including complex platform or AI-driven products.
• Hands-on experience with AI/LLM technologies (OpenAI, Anthropic, or similar) and familiarity with RAG architectures and responsible AI practices.
• Experience defining product strategy, KPIs/OKRs, and measuring outcomes.
• Experience owning a product P&L or contributing to revenue growth or cost optimization.
• Proficiency in modern software architecture, APIs, and cloud platforms; ability to build prototypes in code.
• Experience leading product discovery and interacting with executives without direct authority.

Responsibilities

• Develop deep understanding of customers and translate insights into strategy and execution.
• Define and evaluate AI-powered solutions balancing user needs, feasibility, and business impact.
• Partner with engineering and business leaders to shape product direction and drive outcomes.
• Turn ambiguity into clarity through research, analysis, and effective execution.

Skills

Product strategy

AI/LLM

KPIs/OKRs

P&L ownership

Cross-functional collaboration

Written/verbal communication

Tools

Python

JavaScript/TypeScript

APIs

Cloud platforms

Job description

ADP is hiring a Lead Technical Product Manager in Alpharetta, GA.

We're looking for someone with genuine product sense.

Someone who gets curious about how people actually work, digs into their world until they truly understand the problem, and then moves quickly to deliver something useful.

Your audience will change. Sometimes it's a client. Sometimes it's an executive. Sometimes it's a team that doesn't yet know what they need.

What doesn't change is the expectation: understand the problem deeply, cut through the noise, and create solutions that actually make someone's work better.

You'll work at the intersection of AI, product strategy, research, and business transformation. You'll help shape what gets built, how it's evaluated, and how decisions are made. You'll turn ambiguity into direction, insights into action, and ideas into outcomes.

We're not looking for someone who waits for perfect requirements. We're looking for someone who can identify what matters, ask the right questions, and move from concept to execution with speed and judgment.

What You'll Do

Learn more about ADP at jobs.adp.com

• Develop a deep understanding of customers, stakeholders, and business challenges, translating insights into product strategy and execution.
• Define, build, and evaluate AI-powered solutions, balancing user needs, technical feasibility, business impact, and responsible AI practices.
• Partner with engineering and business leaders to shape product direction, influence key decisions, and drive successful outcomes.
• Transform ambiguity into clarity through research, analysis, communication, and execution, ensuring teams stay focused on what matters most.

To Succeed In This Role

Technical Product & AI Expertise

• 5+ years in Technical Product Management, Solutions Architecture, or Software Engineering, including experience with complex platform, infrastructure, or AI-driven products.
• Hands-on experience building and deploying applications using AI/LLM technologies (OpenAI, Anthropic, or similar), including familiarity with RAG architectures, LLM evaluation frameworks, and responsible AI practices.
• Experience leading product discovery, defining product strategy, and establishing KPIs, OKRs, and success metrics to measure outcomes.
• Experience owning a product P&L or directly contributing to revenue growth, cost optimization, or other measurable business results.
• Technical Acumen
• Proficiency in Python, JavaScript/TypeScript, or a similar language, with the ability to build prototypes and evaluate technical solutions independently.
• Strong understanding of modern software architecture, including APIs, cloud platforms (AWS, Azure, or GCP), data modeling, authentication, CI/CD, observability, and system design trade-offs.
• Experience reviewing and influencing architecture and technical design decisions as a trusted partner to engineering teams.

Product Analytics & Platform Experience

• Experience using product analytics and customer insights to inform roadmap decisions and measure adoption.
• Experience building or managing platform, API, or developer-focused products.

Collaboration & Communication

• Proven ability to influence product, business, and technical decisions at the Director and VP level without direct authority.
• Exceptional written and verbal communication skills, including authoring PRDs, technical briefs, one-pagers, and executive communications.
• Experience serving as a Product Owner in Agile/Scrum environments and leading cross-functional teams through ambiguity and change.

What Sets You Apart

• Strong product instincts and relentless curiosity about users and how they work.
• Intellectual honesty, sound judgment, and a bias toward action.
• Ability to simplify complex ideas and communicate them with clarity.
• Comfortable operating in ambiguous environments and creating direction where none exists.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $93,400.00 - USD $230,000.00 / Year*.

• Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.