Lead Technical PM, Analytics or Observability - Remote - 2292889

UnitedHealth Group; Eden Prairie (MN); Remote; Confidential; Full time

Job summary

UnitedHealth Group is seeking a Product Manager to spearhead AI observability solutions within its innovation portfolio. This role involves leading analytics development, collaborating with engineering teams, and leveraging tools like Azure Databricks. The ideal candidate will possess a background in product management with a focus on analytics and observability, helping to enhance AI performance and reliability.

Benefits

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Qualifications

• 5+ years of product management experience.
• Experience in analytics or observability for market products.
• Hands-on experience with AI observability tools.

Responsibilities

• Lead the development of advanced analytics and observability solutions.
• Partner with stakeholders to align analytics strategies with business objectives.
• Build and maintain detailed roadmaps for AI observability capabilities.

Skills

Product Management

Analytics

Observability

AI Monitoring

Stakeholder Management

Education

Bachelor's degree in relevant field

Tools

Azure Databricks

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This position offers a unique opportunity to lead the development of advanced analytics and observability solutions within Optum Insight’s Innovation portfolio. Leveraging generative AI, this role aims to transform prior authorization processes by streamlining workflows and reducing delays. As a key contributor, you will oversee auditing, logging, and dashboarding functionalities to enhance AI application performance and reliability. Collaboration with engineering teams and stakeholders is essential to design scalable monitoring systems for generative AI and large language model (LLM) technologies, driving innovation and strategic alignment across teams.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Partner with stakeholders to align analytics and observability strategies with business objectives
• Define product requirements and user stories for auditing, logging, and dashboarding solutions with clear acceptance criteria
• Build and maintain detailed roadmaps to deliver AI observability and monitoring capabilities, leveraging Azure Databricks and related tools
• Collaborate with engineering teams to develop scalable solutions for LLM observability, telemetry, and analytics
• Translate technical concepts into actionable insights for non-technical stakeholders while representing challenges and opportunities
• Identify and mitigate risks, resolve conflicts, and ensure alignment across teams.
  Utilize data-driven decision-making to optimize product performance and prioritize resources effectively
• Define and track KPIs to measure the success of observability and analytics solutions
• Drive continuous improvement of post-launch products, ensuring adaptability to emerging technologies

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of product management experience, including new product development
• 3+ years of experience building analytics or observability capabilities for external market products
• 1+ years of hands-on experience with AI observability tools and paradigms, including LLM monitoring
• Proficiency in Azure Databricks and related data-intensive ecosystems
• Proven solid technical acumen to design solutions that address complex data and monitoring challenges
• Proven success in agile development environments and collaboration with engineering teams
• Proven excellent communication and interpersonal skills for stakeholder management
• Demonstrated ability to manage ambiguity and make decisive, data-driven decisions

Preferred Qualifications:

• 1+ years of healthcare experience
• Experience in telemetry, monitoring, and logging systems for AI-intensive applications
• Familiarity with emerging AI technologies

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.