Lead Tech, Show Operator - Pyro/Fireworks

NBC Universal; Orlando (FL); On-site; USD 65,000 - 88,000; Full time

Job summary

Universal Orlando is seeking a Lead Tech, Show Operator to coordinate daily pyro and fireworks show operations at our Orlando venue. You will lead a skilled crew, ensure strict safety standards, and enforce NFPA, BATFE, and AHJ policies to protect cast and guests.

You will manage show execution, document procedures, train staff, and collaborate with maintenance and management to sustain high-quality experiences across performances.

Qualifications

• 3+ years of experience leading skilled crews and directing show operations.
• 5+ years of experience with advanced control systems and pyrotechnic elements or equivalent.

Responsibilities

• Oversees daily operations of Technical Entertainment systems, delegates tasks and ensures safety guidelines are followed.
• Provides technical training and performance feedback to technicians to maintain high show quality.
• Maintains documentation for pyrotechnic devices and regulatory compliance, including checklists and SOPs.

Skills

Team leadership

Safety compliance

Technical proficiency

Documentation

Education

Technical school, AA or Bachelor's degree

Tools

Microsoft Office

Job description

We are currently looking for exceptional candidates to fill positions in the below categories.

search results

Lead Tech, Show Operator - Pyro/Fireworks

Job no: 668820
Work type: Regular (Full-Time)
Location: Orlando
Categories: Entertainment, Orlando - Marquee Events

JOB SUMMARY:

Supports management in coordinating the daily operation of assigned venue and maintains venue technical show quality. Assist with the operation and execution of entertainment shows, leads crew, and applies expert level knowledge and understanding of hazards associated with pyrotechnic/fireworks and high-risk special effects equipment or systems. High risk is defined as show elements or practices where life safety is taken into consideration. Communicates with leadership and immediately stops any unsafe activity. Ensures the proper completion and enforcement of all UO, NFPA and Authorities Having Jurisdiction (AHJs) policies, procedures, regulations, and documentation.

MAJOR RESPONSIBILITIES:

• Oversees the daily operations of Technical Entertainment systems, including planning, delegation, and coordination of work tasks. Effectively delegates work assignments among qualified crew members, leads crews during work startup and stoppage, and communicates performance expectations. Ensures compliance with safety guidelines, standard operating procedures, and company policies. This includes adhering to guidelines established by the National Fire Protection Association (NFPA), Bureau of Alcohol Tobacco Firearms and Explosives (BATFE), and Authorities Having Jurisdiction (AHJs). Coordinates with other departments, communicates resource needs, and provides two-way communication between technicians, supervisors, and management. Monitors employee productivity, enforces compliance with UO policies, and reports non-compliance issues to appropriate leadership.
• Maintains and shares job knowledge and assists in developing employees. Communicates performance expectations and provides technical training for best practices/techniques along with feedback to technicians. Provides technical show notes and lead observations for assigned technicians to venue management to ensure high standards of show quality are maintained.
• Complete required documentation to maintain accountability of the locations for pyrotechnic/firework devices, keeping incompliance within internal and governmental regulations. Ensures proper completion of all technical documentation, including daily checklists, SOPs, inventory, and other such documentation. Complete required training documentation including assessments and check-off lists.
• Maintains inventory of tools, equipment, material, and other UO property, ensuring proper care, maintenance, and storage is upheld. Ensures a safe working environment and assists with regular inspections. Notify Management of any material needs or safety concerns.
• Partners with the responsible maintenance team to troubleshoot issues and escalates to management as appropriate. Ensures all daily, weekly, and monthly maintenance checks are completed.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION:

• Technical school, Associate’s degree (AA) or Bachelor’s degree is preferred.

EXPERIENCE:

• 3+ years of experience providing work direction, leading knowledgeable individuals and promoting team dynamics.
• 5+ years of experience using advanced control systems and handling pyrotechnic elements; or equivalent combination of education and experience.

ADDITIONAL INFORMATION:

• Accountable to strictly adhere to all policies and procedures, as defined by the Entertainment Department, governing the safe operation of all technical equipment.
• Proven ability to perform each essential duty satisfactorily.
• Emergency repairs, parts assembly, and networking preferred.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to make decisions under stress.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write detailed information such as daily FYI, observations, and assessments.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Basic computer skills with basic experience in Microsoft Office Suite
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Consistent attendance is a job requirement.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Advertised: Nov 2 2026 Eastern Standard Time
Applications close: Nov 16 2026 Eastern Standard Time