LEAD TEAM MEMBER FT - pOpshelf in FAIRVIEW PARK, OH S30418

pOpshelf; Fairview Park (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Lead Team Member to enhance customer experiences in a fun and dynamic retail environment. This role involves maintaining store organization, providing exceptional customer service, and assisting in merchandising. Ideal candidates will have strong communication skills and a knack for leadership, ready to step up in the absence of store management. Join a team that values a clean, organized, and customer-first shopping destination, offering a variety of products at great prices. If you're passionate about retail and enjoy working in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent preferred.
• Six months of supervisory or related experience preferred.

Responsibilities

• Provide superior customer service to exceed expectations.
• Assist customers with self-checkout processes.
• Open and close the store as directed.

Skills

Effective communication skills

Understanding of safety policies

Mathematical skills for transactions

Cash register proficiency

Knowledge of cash handling

Education

High school diploma or equivalent

Job description

LEAD TEAM MEMBER FT - pOpshelf in FAIRVIEW PARK, OH S30418

Join to apply for the LEAD TEAM MEMBER FT - pOpshelf in FAIRVIEW PARK, OH S30418 role at pOpshelf

Overview

pOpshelf seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. Most items are priced under $5, with a selection of extreme value items above $5. Our stores feature a trendy, rotating selection of seasonal, houseware, home décor, health, beauty, paper, and party products, along with candy, snacks, games, electronics, and more. Learn more at www.popshelf.com.

Responsibilities

General Summary: The Lead Team Member helps maintain a clean, organized store and fosters a customer-first culture through exceptional store standards. Responsibilities include assisting customers, operating registers, stocking, cleaning, and performing other duties assigned by the Store Team Leader. Lead Team Members also act in a lead capacity when the Store Team Leader or Assistant Team Leader is absent.

Key Duties and Responsibilities

• Provide superior customer service to exceed expectations.
• Model product knowledge and selling techniques.
• Maintain a safe, clean, and organized store environment.
• Assist in merchandising and creating appealing displays.
• Complete cleaning responsibilities regularly.
• Ensure store standards for condense and reset are maintained daily.
• Follow company policies and procedures.
• Operate cash register and assist with transactions and customer inquiries.
• Assist customers with self-checkout processes.
• Perform store cleaning, trash removal, and setup of displays.
• Open and close the store as directed in the absence of the Store Team Leader.
• Perform additional duties as necessary in leadership absence.

Qualifications

Knowledge and Skills:

• Effective communication skills.
• Understanding of safety policies.
• Ability to follow planograms and presentation guides.
• Mathematical skills for transactions.
• Cash register proficiency.
• Knowledge of cash handling and safety policies.

Experience and Education:

• High school diploma or equivalent preferred.
• Six months of supervisory or related experience preferred.

Physical and Working Conditions

• Frequent walking, standing, bending, and kneeling.
• Handling merchandise and equipment regularly.
• Lifting up to 40 pounds frequently, 55 pounds occasionally.
• Climbing ladders occasionally.
• Driving for deposits and training attendance.
• Fast-paced environment with moderate noise.
• Exposure to scents, weather, wet floors, and cleaning solutions.

pOpshelf is an equal opportunity employer.