LEAD TEAM MEMBER FT - pOpshelf

pOpshelf; Countryside (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a vibrant team at a fun and engaging retail environment where you can make a difference every day! As a Lead Team Member, you'll play a crucial role in creating a customer-first culture while ensuring the store is clean and well-organized. Your responsibilities will include assisting customers, operating the cash register, and maintaining store standards. This position is perfect for those who thrive in a fast-paced environment and enjoy working with a diverse team. With a commitment to excellence, you'll help deliver an exceptional shopping experience to all customers. If you're ready to take the next step in your career, this opportunity is for you!

Benefits

Health insurance coverage options

401(k) Savings Plan

Paid sick leave

Vacation

Paid maternity and parental leave

Qualifications

• High school diploma required with supervisory experience preferred.
• Effective communication and cash handling skills necessary.

Responsibilities

• Assist customers with purchases and maintain store cleanliness.
• Operate cash register and ensure exceptional customer service.

Skills

Effective interpersonal communication

Mathematical calculations

Understanding of safety policies

Education

High school diploma or equivalent

Six months of supervisory experience

Tools

Cash register

Hand-held scanner

Pricing guns

Job description

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Overview

pOpshelf seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items. Learn more at www.popshelf.com.

Responsibilities

LEAD TEAM MEMBER GENERAL SUMMARY:

The Lead Team Member helps maintain a clean, well-organized store and helps create a customer-first store culture through exceptional store standards. The duties of the Lead Team Member include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Team Leader to maximize store profitability and customer satisfaction while protecting company assets. Lead Team Members perform the duties of a Team Member and act in a lead capacity in the absence of the Store Team Leader or Assistant Team Leader.

DUTIES and ESSENTIAL JOB FUNCTIONS:

• Provides superior customer service to exceed the customer’s expectations.
• Models product knowledge and selling techniques to enhance the customer experience.
• Maintains a safe, clean and well-organized store environment that delights our customers and employees.
• Assists in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at pOpshelf.
• With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales.
• Completes daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
• Ensures store condense and reset standards are maintained consistently each day to provide a clutter-free customer shopping experience.
• Follows company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
• Operates cash register and scanner to itemize and total customer’s purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Assists customers in self-checkout process at multiple register terminals simultaneously.
• Cleans the store; takes out trash; dusts and mops store floors; cleans restroom and stockroom; and helps set up sidewalk displays.
• Opens and closes the store under specific direction of the Store Team Leader and Assistant Team Leader in the Store Team Leader’s absence.
• Performs additional duties that may be necessary in the absence of the Store Team Leader or Assistant Team Leader.

Qualifications

KNOWLEDGE and SKILLS:

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions.
• Knowledge of cash, facility, and safety control policies and practices.
• Knowledge of cash handling procedures including cashier accountability and deposit control.

WORK EXPERIENCE and/or EDUCATION:

• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

WORKING CONDITIONS and PHYSICAL REQUIREMENTS:

• Frequent walking and standing.
• Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
• Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Occasional climbing (using ladder).
• Ability to drive own vehicle to the bank to deposit money and occasionally attend training meetings.
• Fast-paced environment; moderate noise level.
• Exposure to strong scents and fragrances.
• Occasionally exposed to outside weather conditions.
• Occasionally exposed to wet floor surfaces.
• Occasionally exposed to household and industrial cleaning solutions.

pOpshelf is an equal opportunity employer.

Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details.