Lead Team Member: Elevate Customer Experience

pOpshelf; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid sick leave

Vacation

Job summary

pOpshelf is seeking a Lead Team Member in San Antonio to uphold a clean, well-organized store and deliver a customer-first shopping experience. You will assist customers, stock and recover merchandise, and support team leadership in daily operations.

The role emphasizes engaging customers, accurate checkout, and maintaining store standards in a fast-paced environment. Prior supervisory exposure and reliability are valued.

Qualifications

• High school diploma or equivalent; six months of supervisory experience preferred.
• Retail experience in checkout and merchandising is beneficial.
• Ability to perform basic math and cashier duties.

Responsibilities

• Provides superior customer service to exceed the customer’s expectations.
• Models product knowledge and selling techniques to enhance the customer experience.
• Maintains a safe, clean and well-organized store environment that delights our customers and employees.
• Assists in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf.
• Operates cash register and scanner to itemize and total customer’s purchase, collects payment, makes change, bags merchandise, and assists customers as necessary.

Skills

Interpersonal skills

Safety policies

Planogram reading

Cash handling

Cash register

Team supervision

Job description

pOpshelf is seeking a Lead Team Member in San Antonio to uphold a clean, well-organized store and deliver a customer-first shopping experience. You will assist customers, stock and recover merchandise, and support team leadership in daily operations.

The role emphasizes engaging customers, accurate checkout, and maintaining store standards in a fast-paced environment. Prior supervisory exposure and reliability are valued.