Lead Systems Administration Engineer

Fuel Tech Inc; Warrenville (IL); Hybrid; USD 97.000 - 146.000; Vollzeit

Zusammenfassung

Fuel Tech Inc. in Warrenville, IL seeks a Lead Systems Administration Engineer to provide expert-level IT support for Windows and Mac environments and to manage server and network infrastructure.

The role emphasizes independent work, mentoring peers, and highest quality service across ESX/VMware, SQL Server, SharePoint, Exchange, and Cisco infrastructure, with occasional travel to other Fuel Tech offices.

Qualifikationen

• Four-year or advanced degree in Computer Science, MIS, or related field.
• 10 years of experience in Windows operating systems and Active Directory systems administration.
• 10 years of experience with IT hardware selection, installation, configuration, and troubleshooting.
• 3+ years of experience with Mac operating systems and troubleshooting.

Aufgaben

• Provide comprehensive support for Windows OS and Mac (OSX) IT issues for local and remote employees, including diagnostics, connectivity, and software support.
• Recommend, purchase, and configure new hardware for new employees and train on new hardware.
• Contribute to IT asset and licensing documentation.
• Provide support and administration for ESX/VMware, MS SQL Server, Microsoft Server 2019 network, MS Hybrid Exchange, Watchguard firewalls, SharePoint, and Cisco infrastructure.
• Proactively identify ways to improve productivity by deploying new technologies.
• Maintain awareness of IT industry developments and champion new technologies or methods as appropriate.
• Position to be located in Warrenville, IL with occasional <10% travel to other Fuel Tech offices.
• Adhere to FTI policies, safety, quality programs, and core values.

Kenntnisse

Windows OS

Mac OS

Active Directory

VMware

MS SQL Server

Networking

SharePoint

Firewalls

Ausbildung

Bachelor's degree in CS/MIS

10 years Windows Admin/AD

Mac OS experience 3+ years

Tools

Watchguard Firewalls

Cisco Infrastructure

Jobbeschreibung

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Lead Systems Administration Engineer

Full-Time Regular Professional Warrenville, IL, US

Salary Range: $97,300.00 To $145,900.00 Annually

Warrenville, IL (Hybrid)

Position Overview

This is a technical individual contributor role within the Information Technology department, focused on at least half-time support of corporate computer user requests and troubleshooting, with the remaining time spent assisting on network server-based support activities. The position has the higher-level education and/or industry experience that establishes the employee as an expert practitioner in the assigned role. High quality, independent work is expected, as well as mentoring of peers.

Responsibilities

• Provide comprehensive support for Windows OS and Mac (OSX) IT issues to local and remote FTI employees including hardware diagnostics, connectivity issues, and software support. Able to pursue even the most complex situations until resolved.
• Recommend, purchase, and configure new hardware for new employees, and train employees on new hardware as needed.
• Contributes to the maintenance of IT department documentation on IT assets and licensing.
• Provide support and administration for the following: ESX/VMware virtual network systems, and MS SQL server, Microsoft Server 2019 network, MS Hybrid Exchange, Watchguard firewalls, SharePoint, and Cisco infrastructure.
• Contribute to the proactive problem-solving mission of the IT team at an advanced level, identifying ways to improve FTI productivity through the deployment of new technologies.
• Maintains upmost awareness of technical developments in the industry related to FTI technologies and champions the adoption of new technology or methods as appropriate.
• Position to be located in Warrenville, IL. Occasional travel to other Fuel Tech offices is expected (<10% annually).
• Adheres to FTI policies and procedures, safety and quality programs and company objectives and core values.

Qualifications/Required Skills/Abilities

Knowledge: Demonstrated computer/technology knowledge of an expert practitioner over a very broad range of systems and devices, with the ability to quickly and easily assimilate new hardware and software to a very high proficiency.

Abilities: Works and thinks independently, reasons logically; Synthesizes complex and/or diverse component information into a working system view; Collects and researches information needed to make sound technical decisions; Generates creative solutions, translates concepts and information into clear and professional training materials. Demonstrates high attention to detail, the highest level of professional maturity, and proactive

Education and Experience

Four-year or advanced degree in Computer Science, Management Information Systems (MIS), or related field; 10 years of experience in Windows operating systems and Active Directory systems administration; 10 years of experience with IT hardware selection, installation, configuration, and troubleshooting; 3+ years of experience with Mac operating systems and troubleshooting.

Physical Requirement

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.