Lead Support Specialist, Recovery Program

RS EDEN; Minneapolis (MN); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Retirement plan with company match

Generous paid time off

12 annual holidays

Tuition Reimbursement

Job summary

RS EDEN is seeking a Lead Support Specialist to directly assist with resident activities and maintain a safe environment for program operations. The role serves as a liaison between residents and staff, guiding and supporting residents and acting as ongoing contact for clients.

Responsibilities include supervising house activities, conducting intakes, handling medications, and maintaining logs while ensuring confidentiality and PREA compliance.

Qualifications

• High School Diploma or GED required.
• One year free of problematic substance use.
• Six-month gap between treatment and employment.
• BA/BS degree in human services preferred.
• Experience with substance use treatment or related field preferred.
• Clear and professional communication skills, including oral and written.
• Ability to relate to people from diverse backgrounds.
• Leadership skills and ability to work with minimal supervision.
• Ability to act as a positive, professional presence and provide person-centered care.

Responsibilities

• Monitors house activities while directly supervising resident actions and movements.
• Maintains security, safety, and sanitation of the facility in accordance with policy and laws; conducts rounds.
• Performs intakes for new residents, including orientation of the facility.
• Processes and oversees client medications per facility policies.
• Maintains daily log and records; communicates with clients and staff; handles confidential information.
• Performs searches of facility and residents as needed.
• Acts as liaison between clients and case managers; supports client motivation and change.
• Trains new Support Staff and covers shifts as needed.
• Provides guidance to clients and supports nonresidential clients when needed.

Skills

Communication skills

Leadership

Diversity awareness

Patient-centered care

Education

High School Diploma/GED

BA/BS degree in human services

Job description

At RS EDEN, our mission is to create thriving, just communities where healing occurs, and new beginnings are possible. Our values are Compassion, Innovation, Community, Hope, Respect and Inclusion, Accountability and Integrity, and Safety.

Job Details

Description

At RS EDEN, our mission is to create thriving, just communities where healing occurs, and new beginnings are possible. Our values are Compassion, Innovation, Community, Hope, Respect and Inclusion, Accountability and Integrity, and Safety.

Summary

The Lead Support Specialist is responsible for directly assisting with resident activities, while ensuring the maintenance of a safe environment for effective program operations. The Lead Specialist serves as a liaison between residents and program staff. He/she informally guides and supports residents and acts as the ongoing contact for residents. The person is responsible for maintaining accountability and a positive atmosphere that promotes client motivation and change. He/she also maintains fire, housekeeping, and sanitation regulations. As needed, the person will also be responsible for completing various duties for nonresidential clients.

Responsibilities

• Monitors house activities while directly supervising resident actions and movements. Assures that program clients follow all program rules and regulations.


• Maintains security, safety, and sanitation of the facility in accordance with policy and any ordinances/laws pertaining to the facility. This includes conducting rounds of the facility on a regular basis.


• Conducts intakes for new residents, including obtaining background information, explanation of program rules and expectations, and orientation of the facility.


• Processes and oversees client medication(s) in accordance to facility medication policies and procedures.


• Exercises responsible communication with clients and staff including maintaining daily log, recording client data on bed check sheet, completing incident reports as needed, making appropriate telephone contacts, maintaining client confidentiality, and any other designated record keeping.


• Performs searches of facility and residents and their belongings as needed or scheduled.


• Maintains ethical practices in relationships with clients (PREA compliance), staff, outside individuals, and community agencies.


• Provides clients with guidance and support on an informal basis as needed. Serves as a liaison between clients and case managers, while serving as the ongoing contact to the clients.


• Assists food service staff in ordering supplies, making bag lunches, and supervising meals if applicable.


• Collects urinalysis samples (same sex clients) and perform random breath analysis test to assigned residential and nonresidential clients.


• Participates in staff meetings, in-service training, outside training events, and additional training as deemed necessary to maintain personal growth and development, as well as professional competence.


• Assists in orienting new staff as needed.


• Maintains the schedule for the support staff shift coverage for both 1025 and Lorraine apartments


• Covers shifts if open as needed


• Trains new Support Staff into the position


• Serves as a senior Support Staff, who other staff on the team can turn to for questions


• Additional duties as required

Pay ranges from $24-$25 per hour

Qualifications/Requirements

• High School Diploma/GED


• One year free of problematic substance use


• 6-months of gap between receiving substance use treatment services and employment

Preferred

• BA/BS degree in human services or related field preferred


• Experience with substance use treatment, criminal justice, or related field preferred


• Clear and professional communication skills, including both oral and written


• Ability to relate to people from diverse backgrounds with multiple individual and systemic barriers to success


• Leadership skills and the capability of working alone with very little supervision


• Ability to act as a positive and supportive presence for program client with a highly professional approach and a commitment to person-centered care

Join a team whose innovative work addresses the complex and intersecting challenges of addiction, homelessness, disability, poverty, and criminal justice involvement. RS EDEN promotes recovery and resilience in our clients as they build new beginnings through these person-centered programs, including residential and outpatient substance abuse treatment for men, women, and women with children; reentry halfway houses and community supervision for men and women; and supportive housing and housing stability services programs. Our team provides creative solutions that support individual and community safety as well as holistic wellness and recovery.

RS EDEN requires all new hire candidates for this position to successfully undergo and pass a criminal history background check, and driver record screen (DMV check).

We Offer Competitive Compensation And Benefits Package Including

• Health, Dental, and Vision. Life and Long-Term disability insurance.


• Retirement plan with company contribution


• Generous paid time off


• 12 annual holidays


• Tuition Reimbursement

Note: This job description is not intended to be an inclusive list of responsibilities, but a guide to basic areas of job function and responsibility. Other tasks may be assigned from time-to-time by the supervisor and the position may become specialized in focus, all of which would also be considered a part of this job description. All job descriptions are subject to periodic review and any changes will be addressed with both the employee and supervisor.

AA/EEO