Lead Studio Advisor - Studio Manager

bodyrok-careers; Alpharetta (GA); On-site; USD 48,000 - 72,000; Full time

Job summary

BODYROK North Georgia is seeking a Lead Studio Advisor to manage the Milton location. You’ll lead with passion to drive membership growth, oversee daily operations, and build a high-performing team that delivers an exceptional in-studio experience.

You’ll embody the BODYROK brand, foster an inclusive, high-energy culture, and coach staff on processes. The role requires proven sales and leadership experience, a love for wellness, and the ability to inspire others to achieve membership goals.

Qualifications

• Proven leadership and team-management experience.
• Track record in sales and membership conversion.
• Strong customer-service orientation and communication skills.
• Experience coordinating schedules and training staff.

Responsibilities

• Lead studio advisor team and trainings.
• Drive membership growth and in-studio sales KPIs.
• Manage memberships: upgrades, downgrades, freezes, cancellations.
• Create monthly studio advisor schedule and cover shifts.
• Oversee studio maintenance, inventory, and vendor coordination.
• Foster a positive, inclusive, high-energy studio culture.
• Deliver exceptional client experiences aligned with BODYROK standards.

Skills

Leadership

Sales

Team management

Customer service

Event coordination

Mindbody software

Tools

Mindbody

Job description

BODYROK North Georgia is a fast growing franchise group of BODYROK that is seeking a lead studio advisor to manage the new Milton location. BODYROK is a high energy, high intensity pilates inspired reformer workout. We are focused on building the best community and supporting our members in and outside the studio. As our Lead Studio Adviso, you’ll lead with passion and purpose to drive membership growth, manage daily operations, and help build a high-performing team that delivers an exceptional experience. You’ll embody the BODYROK brand in and out of the studio, creating a sense of community. A proven leader with sales and management experience, a love for wellness, and the ability to inspire others are key in this role.

• Managing the studio advisor team of your studio
  • Training new SAs on processes and ensuring they are ready for solo shifts
  • Review membership requests and daily wrap ups and provide coaching & feedback for SAs as needed
  • Lead quarterly SA meetings / trainings
• Sales
  • Partner with Regional Manager on Daily Goals and communicate with team on progress and expectations
  • First timer > intro offer > membership conversions for in studio sales KPIs- send to Regional Manager every Monday for previous week
• Membership account management
  • Upgrades / Downgrades/ Freezes/ Cancellations processing
  • Sales prep for the SAs - expiring intro reports, etc
• Studio Advisor schedule
  • Send SA availability forms and create monthly schedule by the end of the third week of the prior month
  • Manage Sub Requests for the studio advisor team, ensuring all shifts are covered
• Studio Maintenance & Operations
  • Review maintenance reports to identify needs at respective studio.
  • Supply ordering and inventory
  • Mindbody schedule maintenance
• In -studio celebrations & activations
  • Coordinating membership milestones and celebrations
  • Create an inclusive and FUN environment in studio
  • Partner with Lead Trainers to execute Instructor milestone celebrations
• Culture
  • Maintain a positive, inclusive and welcoming environment where the team feels comfortable and confident sharing and providing feedback
• Deliver exemplary Client Experience in line with BODYROK

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant