Lead Stretch Practitioner

Stretch Zone - 1169; West Boylston (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in wellness is seeking a Lead Stretch Practitioner to enhance client experiences through exceptional assisted stretching techniques. This role emphasizes customer service, team collaboration, and the development of new practitioners, ensuring a high standard of service and a positive studio culture. As a Lead Stretch Practitioner, you will play a vital role in fostering customer loyalty while contributing to a supportive team environment. This full-time position offers opportunities for personal growth and advancement in the wellness industry, making it an exciting opportunity for those passionate about helping others achieve their wellness goals.

Benefits

Bonuses based on Retention

Paid time off including your birthday

Company lunches

Employee discounts

Flexible scheduling

Commission and cash referral rewards

Pay raise upon training completion

Opportunity for advancement

Qualifications

• Proficient in Stretch Zone techniques and procedures.
• Excellent communication and customer service skills.

Responsibilities

• Partner with sales associates to ensure studio success.
• Train and develop new practitioners effectively.
• Maintain a positive studio environment and member satisfaction.

Skills

Time Management

Stretch Zone Techniques

Customer Service

Communication Skills

Coaching and Development

Education

Certification in Stretch Practitioner

Job description

Benefits:

1. Bonuses based on Retention
2. Paid time off including your birthday
3. Company lunches, employee discounts, and additional recognition perks
4. Opportunity to utilize interest/education in exercise science
5. Flexible scheduling for session bookings
6. Commission, renewal bonuses, and cash referral rewards
7. Pay raise upon training completion
8. Employee discounts
9. Opportunity for advancement

Lead Stretch Practitioner Job Summary

The Lead Stretch Practitioner’s role is to provide the Stretch Zone client base with excellent customer service and effective assisted stretching techniques and to create a long-term customer loyalty-focused environment. Additionally, they will train and develop new practitioners, work in tandem with the studio Lead Sales Associate and assist the Regional Manager in sales/operations as needed.

Culture

The duties of the LSP include maintaining and reinforcing the culture of Stretch Zone. At Stretch Zone, we work as a team, and it is the foundation for the success of our brand and your studios. All team members are expected to contribute towards fostering a positive environment, serve members, and maintain the cleanliness and quality appearance of the studio. This approach helps us provide the very best service experience and atmosphere for our team, prospects, and members.

This is a full time, non-exempt position.

Responsibilities:

1. Partner with the Lead Sales Associate and Regional Manager to ensure the success of the studio
2. Build meaningful connections and create community as you expand your personal brand and network within the wellness industry
3. Maintain a positive attitude and personal commitment to meeting the needs of members
4. Comply with the scheduling as directed by the Regional Manager
5. Dress professionally according to the current dress code highlighted in the company handbook
6. Contribute to the team environment
7. Clock in and out as required in the handbook
8. Execute stretches up to the Stretch Zone standard
9. Train and develop practitioner staff
10. Contribute to lead generation via participation in events
11. Lead in client retention and member satisfaction

Required Knowledge, Skills, and Abilities:

1. Must be able to manage time effectively
2. Must be proficient in Stretch Zone techniques, processes and procedures
3. Must be able to efficiently service and maintain the member base
4. Have a presence in studio daily, coaching, developing, and ensuring proper stretch protocols
5. Consistent communication with corporate to ensure you are up to date with all initiatives
6. Maintain high ethical standards and appropriate professional image
7. Responsible for setting and enforcing the Stretch Zone culture
8. Effective listening skills necessary to foster an inclusive environment
9. Excellent written and verbal communication
10. Can successfully manage various personalities

On Job Training Compensation:

You are required to complete our Stretch Practitioner certification training and you will be paid your hourly rate for all training hours.