Lead Strategic Reporting Customer Engagement Analyst (REMOTE)

Stryker; Redmond (WA); Remote; USD 136,000 - 161,000; Full time

Job summary

A leading medical technology company is seeking a professional with a Bachelor's degree and at least 4 years of experience in analytics and customer-facing roles. Responsibilities include leading customer business reviews and driving operational excellence. Ideal candidates will have strong analytical, communication, and presentation skills, and familiarity with tools like Excel and SAP. This role offers the possibility to work remotely and advance within the organization.

Benefits

Salary up to $160,800 plus bonus

Flexible working arrangements

Career advancement opportunities

Qualifications

• Minimum of 4 years of professional experience in analytics, reporting, or customer-facing roles.
• Ability to manage a diverse portfolio of geographically dispersed customers.
• 2+ years presenting to Senior Leadership is preferred.

Responsibilities

• Lead the planning, coordination, and delivery of customer business reviews.
• Drive operational excellence through process optimization and capacity planning.
• Build insightful customer presentations to communicate value.

Skills

Analytical skills

Problem-solving

Communication skills

Presentation skills

Education

Bachelor’s degree

Tools

Microsoft Excel

Microsoft PowerPoint

SAP

Model N

Job description

Employer Industry: Medical Technology

Responsibilities

• Lead the planning, coordination, and delivery of customer business reviews for long-term sales agreements
• Partner with Customer Solutions teams to ensure accuracy in reporting and aggregate divisional data
• Identify root causes of reporting issues and develop strategies to prevent recurrence
• Build insightful customer presentations that communicate value and foster partnerships
• Drive operational excellence through process optimization and capacity planning

What to Consider

Why consider this job opportunity:

• Salary up to $160,800 plus bonus eligibility and benefits
• Opportunity for career advancement and growth within the organization
• Work remotely with flexibility
• Engage in a culture of transparency, ethics, and inclusion
• Contribute to strategic initiatives and special projects
• Work with a diverse portfolio of customers, ensuring high-touch service

Qualifications

• A Bachelor’s degree is required
• Minimum of 4 years of professional experience in analytics, reporting, or customer-facing roles
• Strong analytical and problem-solving skills
• Ability to manage a diverse portfolio of geographically dispersed customers
• Excellent communication and presentation skills

Preferred Qualifications

• 2+ years presenting to Senior Leadership
• 2+ years of experience using Microsoft Excel, PowerPoint, SAP, and Model N

#MedicalTechnology #RemoteWork #CareerGrowth #CustomerSuccess #Analytics

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.